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All the staff were so nice and helpful! The housekeeping lady was especially friendly. She even tucked in my little Peking duck plushie that I left on the bed. Such a sweet gesture! Will definitely go back if we plan on going back to Beijing.

Great property in a beautiful location with lots of restaurants and bars around . Breakfast was always great and the staff def. Made us feel super welcome and they helped with anything we needed they all speak English really well , great hospitality from all of them . We will be back for sure ! Thank you guys!

Excelente estancia. El hotel no es muy acogedor ni se siente ambiente familiar. Su apariencia es más bien de hotel ejecutivo. Pero cumple con todo lo que promete. Muy limpio, buen precio, buena ubicación, el personal amable y servicial. Lo recomiendo totalmente para estancias breves de turismo o de negocios.

First of all when I arrived hotel I thought it was mistake,location is too far from center beijing, but found out it was good, actually I visited Beijing Zoo by subway , very accessible, not too far. Takes Subway line 16 ,and 7stops and transfer to line 4, and 8 srops it was great to visit Zoo...not bad at all.... And hotel was very clean and room was hot so told front desk and they brought potable Fan and Jack sent an house keeper and fixed problem in no times.. Food is great. Breakfast ...

An excellent hotel in Beijing! The concierge team was outstanding, going above and beyond to secure entrance tickets to various sights of interest for us, which can be tricky for foreigners to do on their own. They were also super helpful in booking taxis, making our transportation hassle-free. The breakfast at the hotel was fantastic, offering a large selection of both Chinese and Western items. The staff were incredibly helpful, taking the time to explain the different foods and how to enjoy...

From the when we first walked in all was lovely. The staff have been helpful and courteous.

Great stay at Lanou Hotel in Beijing! The location is fantastic—close to many popular attractions, which made sightseeing so easy. The front desk staff were super friendly and check-in was very efficient. The room was clean, comfortable, and well-maintained. As a business traveler, I really appreciated the smooth experience. Highly recommended!

Upon arriving my wife explained that we had a taxi that refused to use the meter and charged almost 4 times the usual fare. Having taken a picture of the side and license plate of the cab the concierge immediately called the cab company and the authorities on our behalf. After extensive discussion the entire fare was refunded later that day. Enquiries at the concierge desk were always handled with professionalism and friendliness not always found from concierges. If in Beijing again we would...

There is a lot of competition for hotels in Beijing. This one lives up to its status as a luxury hotel. The decor is spectacular, filled with lacquer, silk, and original artwork. The staff is incredibly professional. I did have a problem with the wifi and the staff went out of their way to solve the problem. And the location is really good, not far from historical/cultural sites, restaurants, and a metro stop.

Beijing was our first leg of a China trip so we were still completely uncomfortable with the language barrier. The staff (especially Mark in concierge) spoke English well so that we could ask for assistance and advice. Staff throughout the stay are extremely nice... always smiling. There is so much included in this hotel above and beyond the gorgeous decor and clean rooms. You could go the whole stay without paying for a meal (please tip the amazing staff though) because there is free breakfast...

The room was spacious and the loft bed was really neat and comfortable. They even have an air purifier in the the room. The breakfast was really good and so was the dinner and affordable too. It was pretty central as well. I would stay there again if I go back to beijing!

In general is good just the area is too commercial and difficult to find local food

Room was very clean,kind of small Location was great Brealkfast was good

Clean room, great location

Massive breakfast selection! Property is clean and staff was helpful!