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"The staff were amazing! This was a 5 star experience!"

"Hotel 100% recomendado. Está en un lugar espectacular.., cerca de todas las cosas emblemáticas. Además el shuttle del tren al hotel, totalmente gratis, tiene la parada justo frente al hotel. El staff amable, cortés y profesional. Gracias y nos vemos pronto!!!"

"Despite its location on a busy street, this hotel is centrally located, near the river, and the historic city center. Highly insulated, the small, but efficient, rooms are quiet and comfortable. The buffet breakfast is superb, served in a beautiful, light-filled penthouse room. The roofdeck, on a moonlight night is a plus. "

"Parking is extra but very convenient. Well located to get into the heart of city by foot."

"Fantastic location. Great breakfast with a lots of options. Staff very friendly and helpful."

"When we arrived, the room we had was awful, bathroom tiles/ grout were dirty and moldy. Toilet and sink were ok. Overall a dingy room. My friend went to front desk to see if we could have another room, she was told not possible, hotel was booked. We figured it just 2 nights, we’ll bare it. Off we went to visit Coimbra. Upon our return (6 hours later) we noticed the AC was not working. Went to front desk, let them know we had an issue, a staff member came up to room to see what the issue was. She was very nice but unable to get it working. Eventually we were given another room, much better and bigger,1 king bed and single bed. However the bathroom tiles were awful as well. The water pressure is great and the towels are thick and absorbent."

"Our stay was nice but this is not a 5 star hotel any longer. It is in need of some updating and better explanation of available amenities upon check in."

"Room was spotless, bed very comfortable and room had everything needed. Quiet venue a short walk from centre, and great meal in the adjoining restaurant. There was free street parking all along the hotel road. "