"My husband and I recently stayed at the Ramada Belize City Princess Hotel and we truly enjoyed our time there. From the moment we walked into the lobby, we felt welcomed. The vibe was warm, the views were beautiful, and everything just felt right.
The manager was wonderful and the entire staff was kind and professional. Everyone we came across greeted us with a smile and made sure we were taken care of. You can tell they genuinely care about their guests. I really have to highlight Sylvin in the restaurant because he made our stay extra special. From day one, he was so friendly and attentive. He remembered us, checked on us, and made sure we were comfortable every time we dined there.
One evening we came back from our day trip to Guatemala and I casually mentioned that my feet were hurting and that I was going upstairs to relax. We ordered our food to the room. A little while later, Sylvin surprised us by sending up a foot bowl with warm water and flowers so my husband could soak and massage my feet. I was not expecting that at all. It was such a thoughtful and kind gesture. That small act meant so much to me and showed how much he truly cares about the guests.
The food was delicious every time. Everything tasted fresh and flavorful. We especially enjoyed breakfast each morning. It was a great way to start our day.
Overall, we had a beautiful experience, but what really stood out was the hospitality. Thank you to the manager, the staff, and especially Sylvin!"