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"If you want your room cleaned you have to schedule it as they don’t clean everyday."

"Did not have room service this week."

"I was meant to stay here 5 nights, but ended up leaving this hotel a few days early. My room was next to the breakfast room and I could hear clanks and scrapes through the walls starting around 6:30am. I was told that I could not be switched to a better room. There were only ever a few cars in the parking lot, so this did not seem to be true. Additionally, the wall heater was not working, but once I figured this out, the fireplace and space heater helped.The shower never got hot one day, and would fluctuate between cold and hot the next day.The onsite staff were very helpful and accommodating.The offsite manager was the one giving the orders that my room could not be changed, yet miraculously, a room became available when I told them I was cutting my stay short. By then the damage was done. I don't like to complain, and there were many great qualities about this hotel, including the onsite staff. The room is spacious and welcoming, the view is nice, and the location was great - very close to the trails by the beautiful Deschuttes River. "

"Very high value for the area. Nicest property in the area. "

"Clean and ready for some winter play. "

"Great location. Nice hotel. "

"Place is close to old mill district, lots of options for shopping, dinning, walking best area in bend. Place was clean its not a bad stay. One bed was comfy the other hurt my back. It could be better but it wasnt bad. I do recommend. "

"Hotel was great. But general store closes at 3pm. Only one restaurant was open. Food was sub par, for price."

"Staff was great"