2/10 Terrible
Divya Parkash
5 May 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Disappointed with Our Stay – Poor Facilities and Service
We had a very disappointing experience at this hotel. Despite booking for double occupancy, only one set of toiletries was provided. The room did not have a geyser, and the room service was unhygienic and far below expectations.
We had prepaid for breakfast, but to our shock, the kitchen wasn't even operational until 9:30 AM. We were left with no choice but to go outside the hotel for breakfast, which was extremely inconvenient, especially since I was traveling with my wife.
The room locks were faulty—we faced repeated trouble locking and unlocking the door. To make matters worse, the WC flush was inconsistent—sometimes it worked, and other times there was no water in the flush tank at all.
What added to our frustration was the apathetic attitude of the hotel staff. It was quite evident they were understaffed and struggling to manage even basic guest needs. Overall, our experience was frustrating and far from what was promised or expected.
I would not recommend this property to anyone looking for a comfortable and hassle-free stay.
Divya Parkash
Stayed 1 night in Apr 2025