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Hotel New Tsuruta

3.0 star property
Bayside hotel in Beppu with a 24-hour front desk

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Photo gallery for Hotel New Tsuruta

Hot springs
Point of interest
1 bedroom, in-room safe, desk, free WiFi
Lobby
1 bedroom, in-room safe, desk, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

1 bedroom, in-room safe, desk, free WiFi

Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
Hair dryer
Toilet with electronic bidet
  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

1 bedroom, in-room safe, desk, free WiFi

Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
Hair dryer
Toilet with electronic bidet
  • 55 sq m
  • Ocean view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Casual Japanese- Style room, Non Smoking, Ocean view

1 bedroom, in-room safe, desk, free WiFi

Casual Japanese- Style room, Non Smoking, Ocean view

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
Hair dryer
Toilet with electronic bidet
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Standard Japanese-style room /Non Smoking/ Ocean View

1 bedroom, in-room safe, desk, free WiFi

Standard Japanese-style room /Non Smoking/ Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
Hair dryer
Toilet with electronic bidet
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Bathrobes
  • 28 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
Hair dryer
Toilet with electronic bidet
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

1 bedroom, in-room safe, desk, free WiFi

Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
Hair dryer
Toilet with electronic bidet
  • 28 sq m
  • City view
  • Sleeps 3
  • 4 Twin Futons

View all photos for Casual Japanese Style Room with Shower Room with Beppu Bay Side - Non-Smoking - 3F-5F (28㎡)

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Casual Japanese Style Room with Shower Room with Beppu Bay Side - Non-Smoking - 3F-5F (28㎡)

  • Sleeps 4
  • 4 Twin Futons

View all photos for (Non-smoking) Premium Japanese Modern Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

(Non-smoking) Premium Japanese Modern Room

  • Sleeps 3
  • 3 Twin Futons

View all photos for Economy Japanese-Style Room with Shared Bathroom - Non-Smoking -3F-4F (28㎡）

1 bedroom, in-room safe, desk, free WiFi

Economy Japanese-Style Room with Shared Bathroom - Non-Smoking -3F-4F (28㎡）

  • Sleeps 5
  • 5 Twin Futons

View all photos for Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)

1 bedroom, in-room safe, desk, free WiFi

Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Japanese Style Room with Beppu Bay View with Bathtub-Non-Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Standard Japanese Style Room with Beppu Bay View with Bathtub-Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Yushoku AKARITEI-Large Japanese-Style Room with Beppu Bay View with Bathtub - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Yushoku AKARITEI-Large Japanese-Style Room with Beppu Bay View with Bathtub - Non-Smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for AKARITEI-Large Japanese-Style Room with Beppu Bay View with Bathtub - Non-Smoking - (55㎡)

1 bedroom, in-room safe, desk, free WiFi

AKARITEI-Large Japanese-Style Room with Beppu Bay View with Bathtub - Non-Smoking - (55㎡)

  • Sleeps 6
  • 6 Twin Futons

View all photos for Large Japanese-Style Room No View with Shared Bathroom- Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Large Japanese-Style Room No View with Shared Bathroom- Non-Smoking

  • Sleeps 10
  • 10 Twin Futons

View all photos for Economy Japanese Style Room with Bathtub with City Side - Non-Smoking - 3F-5F (28㎡)

1 bedroom, in-room safe, desk, free WiFi

Economy Japanese Style Room with Bathtub with City Side - Non-Smoking - 3F-5F (28㎡)

  • Sleeps 4
  • 4 Twin Futons

About the neighborhood

Map
1-14-15 KITAHAMA, Beppu, Oita-ken, 874-0920

What's nearby

  • Takegawara Onsen - 1 min walk - 0.2 km
  • Beppu Tower - 4 min walk - 0.4 km
  • Beppu Park - 16 min walk - 1.4 km
  • B-Con Plaza, Global Tower - 3 min drive - 2.3 km
  • Hells of Beppu - 6 min drive - 6.5 km

Getting around

  • Beppu Station - 7 min walk
  • Kamegawa Station - 14 min drive
  • Oita Airport (OIT) - 47 min drive

Restaurants

  • ‪ろばた仁 - ‬2 min walk
  • ‪みなみ丸合歓 - ‬2 min walk
  • ‪カレー酒場 ROUTE10 - ‬2 min walk
  • ‪食道楽 とさか - ‬1 min walk
  • ‪米と葡萄 - ‬2 min walk

About this property

Hotel New Tsuruta

Hotel near Takegawara Onsen
Hotel New Tsuruta provides amenities like an indoor mineral hot spring (onsen) and shopping on site. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), hot springs on site, and a vending machine
  • A 24-hour front desk, smoke-free premises, and a front-desk safe
  • Luggage storage, multilingual staff, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel New Tsuruta feature thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • 24-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 per person
  • Hosted evening meal available on Saturday for a fee of JPY 9,900; reservation required

Things to do

  • Hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the bay

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates receive dinner from 6 PM to 8 PM only. The dining venue closes at 9 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Hosted evening meal: JPY 9900

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel New Tsuruta Beppu
Hotel New Tsuruta
New Tsuruta Beppu
New Tsuruta
Hotel New Tsuruta Hotel
Hotel New Tsuruta Beppu
Hotel New Tsuruta Hotel Beppu

Frequently asked questions

Is Hotel New Tsuruta pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel New Tsuruta?

Hotel New Tsuruta doesn't offer parking.

What time is check-in at Hotel New Tsuruta?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel New Tsuruta?

Check-out is at 10:00 AM.

Where is Hotel New Tsuruta located?

Situated in Beppu, this hotel is steps from Takegawara Onsen. Beppu Station is 7 minutes by foot.

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Hotel New Tsuruta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 289 out of 805 reviews
Rating 8 - Good. 343 out of 805 reviews
Rating 6 - Okay. 123 out of 805 reviews
Rating 4 - Poor. 36 out of 805 reviews
Rating 2 - Terrible. 14 out of 805 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

Great value for the price; would book again. It's a bit old but our Japanese style room was large and comfy. The staff was very nice. We did not have the chance to try the onsen but the free breakfast was delicious.
Stayed 1 night in May 2025

10/10

The hotel is a bit old but the service was great and breakfast was also very good. Will definitely stay here again if i come again.
Stayed 2 nights in Jan 2025

10/10

Amazing service to show me the way to a restaurant that I asked for. Excellent service and hospitality was very impressive.
Stayed 2 nights in Jan 2025

8/10

Their breakfast was brilliant. Parking space was not sufficient enough so I had to park outside of the hotel for one night, that only cost 1000 yen
Stayed 2 nights in Dec 2024

8/10

Very pleasant stay. Nice views and great Onsen is a plus
Stayed 2 nights in Sep 2023

8/10

Nice staff, nice location. I'm sutisfied with this hotel.
Stayed 1 night in Mar 2023

10/10

Overall good experience. Breakfast was great. Reception was helpful and kind. Staff was awesom.
Stayed 3 nights in May 2024

10/10

Very nice view of the water. Very good amount of space for the price! The room was amazing. It was under renovation when we stayed but it wasn’t that noticeable. Friendly staff.
Stayed 1 night in Jun 2024

10/10

Hotel is great in all areas, except that most of the infrastructure is old. If you can compromise a little then this will be a great stay.

10/10

The room was full enough for 5 people. My family really enjoyed the onsen & fully relaxed. There was no parking fee. The sea view was wonderful. I strongly recommend this hotel!
Stayed 1 night in Jan 2024

8/10

Stayed for one night in the Japanese style room. It was surprisingly comfy to sleep on the floor. Room was a bit old, the bathroom was generally clean, but a bit moldy and smelly. Everytime I had turned on the water, I heared it gurgle through an opening next to the toilet - that‘s probably where the smell was coming from. It‘s an old building, nothing to worry about for a short stay. The stuff has been very friendly. Their English is limited, but they do their very best to talk to you. Breakfast buffet quite good - Japanese style, but you don‘t go out hungry. Onsen also nice. Around 7 pm I was by my own. Hotel close to train station (about 5 min walk). Overall a good experience.
Stayed 1 night in Feb 2025

10/10

The walk from Beppu station isn't very long, if not destracted by their shopping area near station. The view of the bay was a site. The hospitality by the staff was amazing. Would def return when have a chance.
Stayed 2 nights in Sep 2023

8/10

Pros: 1. Location: many bus stops nearby, and hotel is between 2 of the largest shopping centres in Beppu. So finding food is easy. There is also a nice restaurant opposite the hotel, Royal Host. Con’s 1. We wanted to check in at 2 pm but staff was insistent to only let us check in at 3pm. So we waited at the lobby. There was no traffic in the hotel in that one hour and at 2.45pm, we were then offered the room. Why so rigid? 2. The hotel was unmanned at night, which may pose a security issue. 3. No daily mineral water was provided. There was a notice saying that the tap water can be drunk. 4. No daily cleaning service. Even bath towels were not replaced. 5. Hotel is old and tired looking.
Stayed 2 nights in Dec 2023

10/10

Stayed 1 night in May 2025

10/10

Stayed 2 nights in May 2025

10/10

Stayed 1 night in May 2025

2/10

年数が経っているせいか、全体的に清潔感が ない。
Stayed 1 night in May 2025

10/10

お値段以上のホテルでした。古いが歴史を感じ、今回は出張で利用させていただきましたが、次は家族でゆっくり来たいなと思ってるとこです。
Stayed 1 night in May 2025

10/10

朝食の種類、スタッフの対応が素晴らしいです。温泉、立地も良い。アメニティは最低限でコスト効率を上げていると思います。また利用したいです。
外観。正面は公園、そして海が望めます。
Stayed 2 nights in May 2025

10/10

Stayed 2 nights in Mar 2025

10/10

Stayed 2 nights in Mar 2025

10/10

酒店環境很好，位置很方便。
Stayed 1 night in Mar 2025

8/10

Stayed 1 night in Mar 2025

10/10

今回息子の受験で使いました。 部屋は広く静かで明るく申し分ない環境を提供いただき感謝しています。 大浴場の温泉も気持ちよく、ストレス無く受験出来出来ました。 次は観光で使わせて頂きます。
Stayed 2 nights in Feb 2025

6/10

フロントの方々は親切で優しかった。朝食も色々あり満足。お部屋や設備がもう少し手入れされていれば完璧でした。（トイレに換気扇がなかった）
Stayed 1 night in Feb 2025