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Hotel Cappello D'Oro, BW Signature Collection

4.0 star property
Travelers discover authentic Italian hospitality in Citta Bassa, where exceptional dining experiences and rejuvenating spa treatments await

Choose dates to view prices

Hotel Cappello D'Oro, BW Signature Collection in Citta Bassa offers a perfect retreat. Refresh at the spa, enjoy the terrace, and savor meals at Bistrot Del Moro. Free WiFi and attentive staff enhance your stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 442
AED 517 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Room amenity

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Located in Citta Bassa, a neighborhood in Bergamo, Hotel Cappello D'Oro, BW Signature Collection is near a train station. Teatro Donizetti and Adriano Bernareggi Museum are cultural highlights, and some of the area's landmarks include Largo Porta Nuova and Matris Domini Monastery. Traveling with kids? Consider Leolandia and E. Caffi Natural Science Museum. Spend some time exploring the area's activities, including golfing. Visit our Bergamo travel guide
Map
12 Viale Papa Giovanni XXIII, Bergamo, BG, 24121

What's nearby

  • Piazza Vecchia
    Piazza Vecchia
    17 min walk - 1.5 km
  • Largo Porta Nuova
    1 min walk - 0.0 km
  • Via XX Settembre
    3 min walk - 0.3 km
  • Centro Congressi Giovanni XXIII
    5 min walk - 0.4 km
  • Humanitas Gavazzeni Hospital
    14 min walk - 1.2 km

Getting around

  • Bergamo Station
    7 min walk
  • Bergamo Orio al Serio Airport (BGY)
    13 min drive

Restaurants

  • L'antica Pizzeria Da Michele
    2 min walk
  • Caffè del Colleoni
    3 min walk
  • Balzer
    3 min walk
  • Mic Ramen
    2 min walk
  • Antica Fiera
    3 min walk

About this property

Hotel Cappello D'Oro, BW Signature Collection

Upscale family-friendly hotel located in Citta Bassa
Consider a stay at Hotel Cappello D'Oro, BW Signature Collection and take advantage of a terrace, dry cleaning/laundry services, and car rentals on site. Treat yourself to some rest and relaxation at Cappello d'Oro, the onsite spa. Be sure to enjoy a meal at Bistrot Del Moro, the on-site bistro. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and 1 meeting room
  • A computer station, a banquet hall, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 84 rooms have comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other amenities include:
  • Changing tables, highchairs, and baby baths
  • Hypo-allergenic bedding and cribs/infant beds (surcharge)
  • Bathrooms with bidets and tubs or showers
  • LCD TVs with premium channels
  • Children's books, art supplies, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot Del Moro

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Art supplies
  • Baby bath
  • Changing table
  • Children's books
  • Crib (surcharge)
  • High chair
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 431 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests requiring an invoice must state this at the time of reservation and provide all the necessary details.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT016024A12V4DQJPJ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 April to 15 October
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Cappello D'Oro Bergamo
Best Western Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Hotel
BEST WESTERN PREMIER Cappello D'Oro Hotel Bergamo
Cappello D'Oro
Cappello D'Oro BEST WESTERN
Best Western Cappello D'Oro
Best Western Premier Cappello d`Oro Hotel Bergamo
Best Western Bergamo
Bergamo Best Western
Best Western Hotel Bergamo
Best Western Premier Cappello D'Oro

Frequently asked questions

Is Hotel Cappello D'Oro, BW Signature Collection pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Cappello D'Oro, BW Signature Collection?

As of 7 March 2026, prices found for a 1-night stay for 2 adults at Hotel Cappello D'Oro, BW Signature Collection on 8 March 2026 start from AED 442, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 22 per day.

What time is check-in at Hotel Cappello D'Oro, BW Signature Collection?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Cappello D'Oro, BW Signature Collection?

Check-out is at noon.

Where is Hotel Cappello D'Oro, BW Signature Collection located?

Located in the heart of Bergamo, this family-friendly hotel is steps from Largo Porta Nuova, Piazza Matteotti, and La Chiesa di S. S. Alessandro e Vincenzo. Via XX Settembre and Teatro Donizetti are also within 5 minutes. Bergamo Station is 7 minutes by foot and Bergamo Alta Funicular is 12 minutes.

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Reviews

Hotel Cappello D'Oro, BW Signature Collection Reviews

8.8

Excellent

9.4

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 433 out of 819 reviews
Rating 8 - Good. 304 out of 819 reviews
Rating 6 - Okay. 55 out of 819 reviews
Rating 4 - Poor. 19 out of 819 reviews
Rating 2 - Terrible. 8 out of 819 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. Good location just steps from the train station, en route to the high city (whether you plan to get there by foot or funicular). Friendly multilingual staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very well situated for public transport and walking to various destinations. Close to Bars and Restaurants also.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

gavin robertson

Liked: Cleanliness, amenities, property conditions & facilities
Staff we great , breakfast very good and location first class
Stayed 6 nights in May 2025

10/10 Excellent

Oliver

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, great service, great breakfast and super location!
Stayed 5 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bergamo is an excellent pre Christmas destination and this hotel has a fantastic location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent Hotel.

This hotel was in the totally ideal place in Bergamo. A short walk from the railway station and another short walk into town. It was really well appointed with fantastic modern room, fully working air conditioning and fridge in the room. The breakfast was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situated in the central part of Bergamo, walking distance to everywhere!!! Friendly and helpful staff, delicious breakfast, comfy beds !!!
Stayed 1 night in Aug 2024

10/10 Excellent

Noor

Liked: Cleanliness, amenities, property conditions & facilities
great location near the train station and walking distance to the funicular. good breakfast too.
Stayed 1 night in Sep 2023

10/10 Excellent

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well kept and perfectly located hotel

Well kept and perfectly located hotel at the end of the man shopping street with short way to the city's main square.
Stayed 1 night in Jul 2024

8/10 Good

Arvid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in the town center

A pretty clean and pleasant hotel right in the middle of things. Beds were quite firm (which I like) and staff were very friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in good location

Excellent hotel and location. Well worth its 4 stars. Rooms luxurious and breakfast was delicious. Thank you so much.
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect close to train station, walkable to the lower city centre or transportation to higher city Staff is very helpful and pleasant, room was very clean and breakfast was good with a good variety.
Stayed 1 night in Nov 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Days in Bergamo

Service was excelĺent.Hotel is in great location to get to all sites.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Slightly old rooms but very clean and perfect in every other way for my one night stay in Bergamo.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Great place - perfect location!
Stayed 1 night in Dec 2023

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enchanting hotel within the heart of Bergamo, lots of boutique and high street brands in walking distance. Also near the train station, bars, restaurants, café's and gelaterie - reception can recommend. The staff are always courteous and you will receive a warm welcome.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Bergamo

Excellent location near central station and excellent breakfast. Excellent service as well. Thanks a lot!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. The staff were very approachable and helpful. Amenities and transport close by. Excellent to explore the city and wider area
Stayed 7 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We shared a Triple Room which was large and overlooked the street. The beds and pillows were very comfortable. The staff were really pleasant and helpful. Breakfast was very good value with a wide selection. The bus from/to the airport is outside the hotel. There are plenty of places to eat in the area, and the city is very walkable from the hotel. We would happily stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice, especially the big comfortable bed and the immaculately clean modern bathroom. Wi-fi worked great as well as the AC, and soundproofing was excellent, our room faced the busy street but we heard absolutely nothing from outside (we definitely noticed the difference when we opened the window!) Private parking in the inner courtyard was convenient and safe, well worth paying for
Stayed 5 nights in Apr 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great BW hotel. Convenient location for walking up to the old city. The staff were friendly and helpful. Our room was comfy and well appointed. The breakfast buffet was extensive. The outside terrace was useful to have although it’s not got any views as this is a courtyard terrace. Parking was a bit complicated but the hotel staff helped.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean, the staff were polite and helpful. Happy for me to leave my bag while i explored the town. Breakfast was nice. No complaints at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities

First time visit to Bergamo

This hotel is located at 10min walk from the train station. Just across the road is a bus to go up to la citta’ alta. Staff, ALL very friendly and helpful…
Stayed 5 nights in Oct 2024

8/10 Good

Knut Martin

Liked: Staff & service, property conditions & facilities
Some dust under the bed. Beds hard, as normal in Italy. Grest location. Great balcoby.
Stayed 2 nights in Mar 2025