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Mercure Hotel MOA Berlin

4.0 star property
Family-friendly hotel with a restaurant connected to a shopping center in Berlin

Choose dates to view prices

In the heart of Berlin, Mercure Hotel MOA Berlin is a vibrant retreat with a shopping mall on site and an on-site restaurant, MOA.EAT. Enjoy hiking and biking activities or unwind at the gym while taking advantage of amenities like in-room WiFi, bike rentals, tour/ticket assistance, express check-out and 24-hour business center. Guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
The current price is AED 312
AED 358 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(59 reviews)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

Superior Room, 1 Queen Bed with Sofa bed (with extra bed) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

8.6 out of 10
Excellent
(18 reviews)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Queen Bed with Sofa bed

Standard Suite, 1 Queen Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Standard Suite, 1 Queen Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Large Twin Bed

Standard Room, 1 Large Twin Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Large Twin Bed

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 18 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Suite, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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AED 702 total
includes taxes & fees
15 Nov - 16 Nov
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About the neighborhood

Map
Stephanstrasse 41, Berlin, BE, 10559

What's nearby

  • Victory Column - 4 min drive - 2.6 km
  • Reichstag Building - 5 min drive - 3.0 km
  • Brandenburg Gate - 5 min drive - 3.3 km
  • Potsdamer Platz - 7 min drive - 4.3 km
  • Zoo Berlin - 7 min drive - 4.6 km

Getting around

  • Birkenstrasse U-Bahn - 3 min walk
  • Alt-Moabit Gotzkowskystr. Bus Stop - 5 min drive
  • Berlin (BER-Brandenburg) - 38 min drive

Restaurants

  • ‪Lichtblick - ‬3 min walk
  • ‪Mercure Hotel MOA Restaurant - ‬2 min walk
  • ‪Zum Stammtisch - ‬7 min walk
  • ‪Zaffke - ‬6 min walk
  • ‪Tirrée - ‬3 min walk

About this property

Mercure Hotel MOA Berlin

Upscale family-friendly hotel near Victory Column
Located close to Grips-Theater and Reichstag Building, Mercure Hotel MOA Berlin provides a grocery/convenience store, a shopping mall on site, and a bar. The on-site restaurant, MOA.EAT, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like hiking/biking. Free in-room WiFi and a 24-hour business center are available to all guests.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Coworking spaces, concierge services, and ATM/banking services
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 336 individually furnished rooms offer comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Private yards, eco-friendly cleaning products, and free infant beds

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  • Free WiFi
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The price is AED 380
AED 437 total
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • MOA BAR
  • MOA.EAT

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Hiking/biking trails
  • Shopping mall

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 40 meeting rooms
  • Computer station
  • Conference center (80,730 square feet of space)
  • Coworking space

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 11 for children
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Berlin Moa
Best Western Hotel Moa Berlin
Best Western Moa Berlin
Best Western Premier Berlin
Mercure Hotel MOA Berlin Hotel
Mercure Hotel MOA Berlin Berlin
Best Western Premier Moa Hotel
Hotel Moa Berlin
Moa Berlin
Moa Hotel Berlin
Mercure Hotel MOA Berlin Hotel Berlin
Mercure Hotel MOA Berlin
Mercure Hotel MOA
Mercure MOA Berlin
Mercure MOA

Frequently asked questions

Is Mercure Hotel MOA Berlin pet-friendly?

Yes, Mercure Hotel MOA Berlin allows cats and dogs (limit 3 total). There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Hotel MOA Berlin?

Self parking is available for EUR 20 per day.

What time is check-in at Mercure Hotel MOA Berlin?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Hotel MOA Berlin?

Check-out is at noon.

Where is Mercure Hotel MOA Berlin located?

This family-friendly Berlin hotel is located in a shopping district, within 2 mi (3 km) of Grips-Theater and Victory Column. Reichstag Building is 2 mi (3.2 km) away. Birkenstrasse U-Bahn is only a 3-minute walk and Westhafen Station is 6 minutes.

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Mercure Hotel MOA Berlin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 578 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Jul 2025

10/10 Excellent

Zugang

Liked: Cleanliness, staff & service, property conditions & facilities
Excellency hotel, nice neighborhood and close to metro station.
Stayed 3 nights in May 2025

10/10 Excellent

Ronn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms, friendly check in staff. Good breakfast choice, but evening meals very limited. Good restaurants nearby hotel.
Stayed 3 nights in May 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, close to subway, no language difficulties Elderly customer, would have liked safety bars in shower.
Stayed 2 nights in Jul 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location for catching the U bahn for your daily sightseeing trips with a station about a 5 minute walk away. The nearby cafe's and restaurants offer a good variety of food. The hotel is well maintained with a large staff to keep ypur room clean. Also, the Berlin Central Station is a 10 minute uber drive to make your connection to BER airport. 24 hour reception is a plus.
Full view of the front of the hotel
Train to and from BER
Stayed 8 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, boring and off centre area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Janae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very clean and quiet. Amazing area. I’ll be back.
Stayed 6 nights in Apr 2025

10/10 Excellent

Roisin

Liked: Staff & service, amenities, property conditions & facilities
The property was very clean and beds very comfortable
Stayed 5 nights in Aug 2024

10/10 Excellent

jemima lucie

Liked: Cleanliness, amenities, property conditions & facilities
This place is huge, managed to get lost trying to find our room. The room was huge and really great, staff were lovely the car was good the restaurant food was a bit pricey but some nice places outside the hotel to eat. Very handy having a supermarket below. Comfy beds and good shower, everything you could think of provided in the room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael Philip

Liked: Cleanliness, amenities
Fantastic hotel. Room was great and had everything we needed for our short stay. Only a two minute walk to the nearest underground stop. We only ate breakfast but it was fabulous and so much choice. Right about a supermarket which was really handy on the Saturday
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suite was very spacious and nice. I need to.
Stayed 6 nights in Jun 2025

10/10 Excellent

Robert John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing few days in Berlin and the staff and hotel were great. Out of the way but served by the unsung station 2 minutes away.
Stayed 3 nights in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Excellent value and great location

Hotel staff very friendly, the room was clean and spacious. Location to the U-bahn was excellent as well as the proximity to shops and cafes. One negative, the tea, coffee and sugar were not replenished after the first night.
Stayed 4 nights in Jan 2025

10/10 Excellent

Olubusola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really great. Was very happy with everything. Breakfast was nice but certain items could have tasted better e.g.pancakes and wiener sausages.
Stayed 1 night in Nov 2024

6/10 Okay

Elvina

Liked: Amenities
the place
Stayed 1 night in Nov 2024

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a not too busy area. We had a big and clean family room. The hotel staff was extremely friendly and helpful (credits when the reception had to handle an emergency in my family). The breakfast is especially recommended. Also public transport / subway on the other side of the street is a plus. Would definitely book this hotel again.
Stayed 3 nights in Oct 2024

6/10 Okay

Amelia

Liked: Cleanliness, staff & service
Air con didn’t work, it was so warm in our room… but only there for 1 night. Very quiet area, didn’t seem to be much going on. Room was clean and spacious, lots of storage and easy access to public transport.
Stayed 1 night in Dec 2024

2/10 Terrible

Tiago

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Small profit over comfort (or poor maintenance)

Hotel was fine, but on one of the warmest weekends of the year the cooling was "broken" and the rooms were stuck with 26.5c temperature. I was told "I can see if there's a different room, but I wouldn't expect it to be any different"
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Jan 2025

8/10 Good

Huy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 2 nights at this hotel. It has short distance to public transport, supermarket and some restaurant. Room is very nice and clean. Staff was nice and helpful. The only minus is that the room is not so good sound proof. I couldn't sleep so well because of noisy guests outside my room. I could sound from the room next door.
Stayed 2 nights in Oct 2024

6/10 Okay

Sudhir

Not many places to eat . Restaurant didn’t offer many choices. Room wasn’t cleaned for 3 days
Stayed 4 nights in Sep 2024

4/10 Poor

Nizar

Liked: Cleanliness
Disliked: Staff & service
Room was not cleaned although we asked reception ... towels were not delivered although we asked so many time.. hotel is nice but not cozy... reception people are not warm and welcoming...
Stayed 3 nights in Sep 2024

10/10 Excellent

T.

Liked: Cleanliness, amenities, property conditions & facilities
clean room with access to transport and shoppin
Stayed 5 nights in Oct 2025

6/10 Okay

WAQAS

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room, bathroom and bed but only 1 pillow , small duvet , no iron in room Not much to make a tea in room Staff was ok.
Stayed 3 nights in Oct 2025

2/10 Terrible

Sushanta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid!!
Stayed 2 nights in Sep 2025