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"Staff was exceptional. Everyone was extremely friendly and made us feel very welcome. We will be using that hotel in London from now on when we visit."

"This hotel was fantastic, right in the heart of the theatre’s. We absolutely have no complaints, all of the staff were lovely and friendly. The rooms were very clean and the beds were soooo comfortable I had the best nights sleep I’ve had in a long time. We will definitely be returning, "

"Very good hotel for those needing to stay the night at the Heathrow airport, rooms were quiet and the restaurant food for both dinner and breakfast was very good as well"

"Good hotel, clean, serves the purpose. You get what you pay for. But extermely convenient location. "

"Excellent staff, lovely hotel and views. Great location "

"We had a fantastic stay and honestly couldn’t fault a thing. The hotel was spotlessly clean and very well maintained throughout. Every member of staff we encountered was exceptionally friendly and welcoming, which really made a difference. A special mention for the early check-in – we arrived in the morning and were pleasantly surprised to be in our room by 10am, even though the usual check-in time is 3pm. That was hugely appreciated and set the tone for the rest of our stay. Breakfast was also fabulous, with plenty of choice and everything fresh and well presented. There’s genuinely nothing negative I could say – everything exceeded expectations. I wouldn’t hesitate to recommend this hotel and would definitely stay again."

"Hotel and staff were great. Room was great. You now have to pay for drop off parking at Heathrow which was difficult as I am not from England. There should be a way to pay by cash. This is not the hotel, it’s the airport that is charging. "

"Yes "

"Staff, amenities, and quality is average, in the best way possible. It’s the bare minimum for a hotel in my opinion. However; the elevators suck, extremely slow, and the room we got was very small, and lacked ventilation. If the room was slightly bigger, maybe with the bathroom in a separate room, and not next to the bed. It’d get 5 stars. "