8/10 جيد
Debra
مسافر برفقة مجموعة
3 مايو 2026
عناصر نالت الإعجاب: النظافة، والعاملون ومستوى الخدمة، وحالة المنشأة ومرافقها
Staff was super friendly and helpful. Food and service at the Chop House was outstanding. However-spa Mud experience was very disappointing as there were technical difficulties with the music (none at all) and steam (intermittent with cold air blowing). We did this experience last year and it was amazing so we knew exactly what to expect. The staff apologized but acted as if we were doing something wrong and said that the cold air was normal (did not happen last year). Also they brought in a Bluetooth speaker and told us to go get one of our phones from the locker room so we could have music. We were covered in mud. Maybe instead they should have offered one of their phones? They did offer a 20% discount but we had to remind them when we went to pay. Also some of the others in our group went to use the pool and found it was closed due to renovations. We understand this happens but we had called previously to see if it was open and we were told it was. Casino- could not even stay to enjoy the band because it was so smoky. Another one of our group was at a nonsmoking blackjack table and while playing, they changed it to a smoking table. I realize this is not on the establishment but thought I’d mention that the Chippendales show was a huge letdown especially after seeing it last year. Rooms were good-nice sized, clean and comfortable beds.
Debra
أقام ليلتين (2) في شهر مايو عام 2026
