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"The staff were great. The hotel itself was dated. This is not Premier Inn in central Epsom with air-conditioning. That is a different Premier Inn with a similar name. Don't get confused like I did. I specifically wanted the air conditioning and was unpleasantly surprised when we arrived. This hotel is not designed for a heat wave. We had to leave after two nights because the room was dangerously hot and humid. Having a bath was useful in reducing core temp. We filled it with water from the cold...

"Very good value for money. Comfy beds. We have stayed before and expect to come back."

"Very clean room with effective but quiet air conditioning, a good buffet breakfast and a very helpful gentleman on the reception desk when we arrived. Great location too. We will definitely stay here again."

"Close to high street and tube stop, clean, we even received a Christmas cake on Christmas Eve."

"Perfect flat for a short stay in London. Close to public transport connections. Good convenience store immediately opposite. Thanks Siobhan."

"The best place to be in London"

"Great stay"

"The whole experience from check in to check out and everything in between was exceptional. Staff took time to explain things to you, always greeted you with a smile and delivered fantastic customer service. "