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"While the actual hotel stay was good it was disappointing that the property was unable to be flexible with a booking error, while it was my mistake booking the wrong dates when I tried to correct this within 24h the property was unwilling to re-schedule or cancel the booking made in error leaving me with a 2nd booking was unable to use."

"Friendly staff, clean rooms, nice bar/restaurant. Check in time was a little off (about 1 hour) which I think was a capacity issue. Spa was great, Sauna and Steam rooms were a little small to match the capacity of the hotel. I enjoyed my stay though apart from the capacity issue. If you’re staying there for the spa treatments, you should confirm availability before booking a room, they seem to have pretty limited slots which is disappointing for anyone planning to relax and complete escape from city buzz."

"We were allocated rooms in the annex in Paddock, the water pressure in the shower was not satisfactory and took a long time to heat up. Unfortunately this was identified too late to raise with the hotel team as the booking was for just one night's stay. Breakfast was superb and the staff were extremely helpful."

"Excellent location, very accessible and reasonably clean!"

"Except breakfast everything else was terrible. Pool to hotel management. property itself was dated. "

"Clean room Easy check in "

"Easy check in, staff were super helpful. Room was a great size, clean and nice and bright. Struggled to get the app to connect to my Expedia booking to control all the mod-cons but it wasn't critical - I could still use the TV remote the old fashioned way! Really enjoyed our stay here as an overnight stop to break up a long journey and would definitely recommend to other travellers!"

"Staff were vert accommodating and friendly. Room very clean and an all round good stay. "

"We love this hotel so much. The moment you walk in, it’s welcoming and homely. It’s decorated beautifully and the rooms are so clean and comfortable. The breakfast is so good, with a wide range of options. We can’t fault this hotel. We’ll be back each time. "