"Not hot running water and the shower was poor pressure and freezing water!"

"Without doubt one of the best stay experiences I’ve had in a long time, from quality of accommodation, ideal location and excellent communication.. end to end everything you want and more from a stay. Host was super responsive I. Communications and really attentive to our needs even configured the beds in the bedrooms as we needed. And the true sign of great service is how it works when life throws in a curve ball.( in our case it was having to arrive earlier than planned and earlier than...

"During a 12-day rail trip around England, this was one of eight stops along the way. I prioritized locations within short walks from a train station throughout the trip, and this property fit that plan. The room is a converted 1-Car garage. Although small, it was clean and had everything we needed for an overnight stay. The host was VERY nice, agreed to store our luggage for the day while we visited nearby tourist attractions, and was very responsive to my messages both before and during out...

"The apartment was booked for three people but there was no bedding provided for the third person. The company uses there own messaging system which I found unnecessary and complicated. You had to access a message on Expedia and then click on a link to go to a different website. What's wrong with just a message in Expedia or an email."