Find Hotel with a Concierge in Big Bear Lake, CA

"Despite I gave 5 stars, but I only wish it is indoor walking from the room to the lobby. When it rains, we have to drive to the lobby…"

"Me and my husband stayed for one night for our first wedding anniversary celebration. It was amazing! The room we stayed in even had a living room, a kitchen and a balcony, I wasn't expecting as much as we got out of it. The staff were very nice and when we had questions they were thorough with information. They even have a jacuzzi outside with a lakeside view and it was gorgeous! Best part is the fact the lake was right next to it and we were able to go fishing there! Definitely recommend and going back again next year!"

"A wonderful stay lovely room and amenities beautiful , such nice staff .. little overpriced food and drinks only thing .. great views and location !! "

"I loved that the location is just steps from the village—so many things are within easy walking distance. We were there for Oktoberfest and didn’t have to walk far to catch the free transit to the convention center. There’s even a German deli with beer across the steeet. Those were the big wins. The front desk staff were kind and helpful, and the property overall was clean. That said, it’s definitely dated. The bathroom towels were super thin—think 1-ply—and way too small for an adult (they barely wrap around you), so bring your own if you can. I was hoping to enjoy the pool, but it was small and awkwardly placed in the parking lot, so that was a no-go. The AC wasn’t working during my stay, though they did provide fans. The property could use some updates and repairs, but nothing was truly awful. It felt like I was visiting in the off-season; I imagine the place comes alive in the winter. There’s even a little on-site restaurant and bar with live music at night, which was a nice touch. Overall, it’s not as cute, modern, or comfortable as other Big Bear spots I’ve stayed at, but the unbeatable location in the heart of the village makes it worth considering—especially during the winter months"

"Very nice stay here Staff was excellent and hotel very well kept Pool and spa very clean Area around pool area is beautiful "