Find hotels near Big Rivers Waterpark & Adventures, New Caney from AED 208

"The front desk clerk at check in was extremely rude. When she put us down for the shuttle to the airport she never asked how many people, I thought she was using the number of people in the room, come to find out she only put us down for 1 person taking the shuttle. Thank goodness the morning staff was able to get us all on even if it was a tight squeeze. We reserved a king suit with a sofa bed, however were put into a regular king room. When I inquired about it I was told it wasn’t her problem and the room I had booked was no longer available, no apology, no offer to change rooms, nothing just a rude I have customers in line behind you I need to get checked in comment over and over. The day time staff was much more pleasant to interact with and they actually were willing to help with the shuttle mishap. The room was decent, the hotel it’s self was in ok condition considering its location, and we left to early to say anything about any other amenities the hotel had to offer. "

"Everything good"

"Room was clean but had a smell. Other than that it was a great and comfortable stay"

"My stay was great. Front desk staff was very friendly and helpful. Breakfast staff was great. It would be nice to have a microwave in the rooms "

"Dated. Lots of smokers. Cheap though. "

"Wonderful resort and staff. Very recommended for families. The only complaint is that the slide on the lazy river was closed."

"clean room, staff great"

"The breakfast was nothing but cheap muffins they have washer and dryer but not soap to buy to use it won’t stay again "

"It was a great, clean room. The dishwasher was a little stinky at first. So I ran it and it washed the stink out of it. Water was hot, air temp was great. Sheets were awesome. Cool auto shades. Very hip place. We'll be back for sure!"