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"While the hotel is a little outdated, I really enjoyed my stay. Kind staff. The traditional Japanese styled room was big and comfortable, with the expected amenities that come with this kind of room. The bathroom was small and the toilet was slightly wonky, but not big issues. The bath was a good size, and the outdoor onsen area was nice after a long day. Laundry worked well."

"This is a beautiful hotel with great views of the river and countryside. It is quiet and the rooms are very nice. I used the private baths with no waiting. The bar is a great whisky and wine bar. Complimentary ramen was very nice and filling. Other snacks are also given free. Staff were so friendly, and managed around my language barrier with ease and friendliness."

"Really nice hotel with beautiful Lakeside setting. Excellent public areas with free entertainment."

"Free breakfast was amazing!"

"Good quality hotel. Spotless and convenient, right across the station JR Abashiri. The buses to the main attractions in town don’t ride too often. Taxis are an option."

"Great location overlooking Lake Akan with a delicious breakfast and dinner. The Onsen facilities are beautiful and enjoyable "

"Check in staff member was outstanding. The room was very clean; normal size for Japan. We appreciated the laundry. Also appreciated guest parking. We felt welcome. Would stay again."

"It is a very old hotel with only stair and far away and noisy "

"Excellent Spa facilities and late night ramen is the best."