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Casual Bilbao Mardones

1.0 star property
Guesthouse in Bilbao, steps from Santiago Cathedral

Choose dates to view prices

Just steps from historic Santiago Cathedral, Casual Bilbao Mardones combines convenience with comfort. Guests can enjoy complimentary coffee or tea in the lobby while benefiting from practical amenities like express check-out and luggage storage for a hassle-free visit.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Cable channels
Mobile key entry
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Mobile key entry
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Free WiFi, bed sheets

Triple Room

Highlights

Heating
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Mobile key entry
  • 10 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Cable channels
Mobile key entry
Daily housekeeping
  • 21 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Single Room

Single Room | Free WiFi, bed sheets

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Renovated in 2023
Hair dryer
Cable channels
Daily housekeeping
Mobile key entry
Wardrobe or closet
  • 8 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

Superior Double Room | Free WiFi, bed sheets

Superior Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Mobile key entry
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Jardines Kalea 4, Bilbao, 48005

What's nearby

  • Santiago Cathedral - 2 min walk - 0.2 km
  • Plaza Nueva - 3 min walk - 0.3 km
  • Ribera Market - 3 min walk - 0.3 km
  • Gran Casino Bilbao - 6 min walk - 0.6 km
  • Guggenheim Museum Bilbao - 18 min walk - 1.5 km

Getting around

  • Arriga Tram Stop - 1 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 7 min walk
  • Bilbao Airport (BIO) - 19 min drive

Restaurants

  • ‪The Craft Tabeerna - ‬2 min walk
  • ‪Berton - ‬1 min walk
  • ‪Bar Irrintzi - ‬1 min walk
  • ‪Bizitza - ‬3 min walk
  • ‪Ola Martin Berasategui - ‬1 min walk

About this property

Casual Bilbao Mardones

Guesthouse remodeled in 2023 and located near Ribera Market
Located close to Santiago Cathedral and Gran Casino Bilbao, Casual Bilbao Mardones has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-out, a front-desk safe, and concierge services
  • Smoke-free premises, luggage storage, and tour/ticket assistance
  • Coffee/tea in the lobby
Room features
All guestrooms at Casual Bilbao Mardones have amenities such as free WiFi.
More conveniences in all rooms include:
  • Showers and hair dryers
  • 21-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 17 per night; reservations required; discounts available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Renovated entire property - February 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with cable channels

More

  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: EUR 17 per night (984 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Casual Bilbao Mardones Bilbao
Casual Bilbao Mardones Guesthouse
Casual Bilbao Mardones Guesthouse Bilbao

Frequently asked questions

Is Casual Bilbao Mardones pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Casual Bilbao Mardones?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Casual Bilbao Mardones?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Casual Bilbao Mardones located?

Located in Bilbao City Centre, this guesthouse is within a 5-minute walk of Santiago Cathedral and Ribera Market. Gran Casino Bilbao and Basilica of Begona are also within 15 minutes. Arriga Tram Stop is only a 2-minute walk and Casco Viejo Station is 4 minutes.

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Reviews

Casual Bilbao Mardones Reviews

8.2

Very Good

8.8

Cleanliness

7.4

Amenities

9.0

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 35 out of 85 reviews
Rating 8 - Good. 31 out of 85 reviews
Rating 6 - Okay. 12 out of 85 reviews
Rating 4 - Poor. 4 out of 85 reviews
Rating 2 - Terrible. 3 out of 85 reviews

Reviews

2/10 Terrible

S

So noisy.
Stayed 1 night in Oct 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool little place in old town Bilbao. Close to a lot of restaurants and shopping. The front desk was amazing and she let us leave our bags for a few hours after we checked out. Smaller rooms but a comfortable bed and everything was very clean.
Stayed 1 night in Mar 2025

6/10 Okay

Ilene

Liked: Cleanliness, amenities, property conditions & facilities
The property was in a great location and I loved the key pad entry option. However, the room was so stuffy. The fan was as helpful but there was no option for fresh air on our side of the building. The “window” opened up to the building courtyard that was completely enclosed. A better ventilation option would be better for the rooms located on the interior side of the building. Otherwise - everything is lovely and would recommend.
Stayed 2 nights in Jul 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good but the AC don’t work cause when the winter season came they canceled and temperature insde the unit was to hot
Stayed 2 nights in Oct 2025

10/10 Excellent

Dragos

Liked: Cleanliness, property conditions & facilities
Great location, clean rooms and friendly staff. Highly recommended
Stayed 2 nights in Oct 2025

8/10 Good

Inge

Liked: Cleanliness
Mitten im Leben der Altstadt, alles fußläufig zu erreichen. Sehr hilfsbereites und freudliches Personal. Nur nicht geeignet für gehbinderte, da kein Aufzug vorhanden.
Stayed 5 nights in Oct 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
de kamer is heel schoon en praktisch ingericht, met aandacht voor details zoals diepe lades, voldoende stopcontacten en lichtpunten. Maar hou er rekening mee dat het toch wel erg krap is als je met drie personen verblijft. Eigenlijk is het vooral geschikt voor twee personen
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money, in the heart of the old town so surrounded by food and drink options, easy walk in to the new town. Room was good, clean and moderns and staff were helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel in an easy to get around spot. Many shops and restaurants nearby.
Stayed 2 nights in Sep 2025

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Posizione centrale.
Stayed 7 nights in Aug 2025

8/10 Good

AGUSTIN

Liked: Staff & service, amenities
Nos dio la impresión de que era un apartamento pero no, solo es una habitación, no tienes un pequeño Office para preparar nada y no hay aire acondicionado, tiene un ventilador de techo y aparcar es imposible cerca o gratis , tienes que ir a un parking y llevar las maletas. Tiene un 10% de descuento, tampoco es que sea muy caro el día unos 20 euros pero hay que saberlo.
Stayed 1 night in Jul 2025

2/10 Terrible

Alda Maria

Disliked: Amenities, property conditions & facilities
La camera aveva una minuscola finestra che dava su un antro interno chiuso da un tetto. Non arrivava aria da nessuna parte. Siamo andati a dormire in un altro hotel.
Stayed 1 night in Jul 2025

8/10 Good

Beatriz Aurora

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena ubicación y el personal de servicio muy amable
Stayed 2 nights in Jul 2025

10/10 Excellent

Hellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casual Mardones, Bilbao

Comfortable room. Not big but with a queen size bed. Own toilet and shower. Best location. Fine price. Very good service.
Stayed 2 nights in Jun 2025

10/10 Excellent

JOSE LUIS VACA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto está super bonito y limpio y en casco viejo de Bilbao.
Stayed 1 night in Jun 2025

10/10 Excellent

Frøydis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hadde en overnatting. Sentral beliggenhet. Rent rom, med veldig god seng. Anbefales.
Stayed 1 night in Jun 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundlicher Empfang, tolle Empfehlungen des Personals. WLAN ist leider schlecht, die Verbindung bricht ständig ab
Stayed 2 nights in Jun 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal ha sido muy atentos y amables y también nos han facilitado información que necesitábamos Gracias
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could not ask for better value

We couldn't have asked for more or for better value. Reception was very friendly, room was brightly lit and exceptionally clean, shower was steamy with great water pressure, beds were comfortable. And the hotel was centered in Bilbao's Old Towne with plenty to do. A perfect combination!
Stayed 1 night in Oct 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service
We thought this was a very well located place and the check-in was very easy. The shower is super tiny, but we managed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicada y excelente atención
Stayed 2 nights in Oct 2024

6/10 Okay

Edgardo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is on the 3rd floor without an elevator and the rooms do not have air conditioning. Be sure before booking, because in their listing they don't clarify that.

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very small room and even smaller bathroom which was not shown in any pictures. Smallest sink ever seen or used. No room for luggage except on floor. We could hear everything even whispering in other rooms. Also pipes sounded like waterfall just outside window when anyone in building flushed. Good price and good location and clean rooms just keep in mind the above.
Stayed 4 nights in Sep 2024

4/10 Poor

Pauline

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Chambre très étroite pour le prix et avec très peu d'aération. Nous avons eu très chaud alors qu'il faisait 23 degrés dehors. Néanmoins, l'hôtel est très bien situé et propre.
Stayed 1 night in Aug 2024

8/10 Good

Aramis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La ubicación exelente. Limpio y el personal amable. Unico inconveniente no tiene elevador y son 2 o 3 pisos con maletas
Stayed 4 nights in Aug 2024