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Promenade Hotel Bintulu

3.5 star property
Hotel in Bintulu with a 24-hour front desk and a restaurant

Choose dates to view prices

Dry cleaning/laundry services, a bar, and a business center are just a few of the amenities provided at Promenade Hotel Bintulu. The on-site Fusion cuisine restaurant, Peppers Cafe, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Room service
  • Parking included
  • 24/7 front desk
The current price is AED 188
AED 231 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Hair dryer
Bidet
Minibar
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

View from room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Hair dryer
Bidet
Minibar
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Hair dryer
Bathrobes
Bidet
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

View all photos for Executive Suite

Minibar, in-room safe, desk, soundproofing

Executive Suite

  • Sleeps 2

About the neighborhood

Map
Lot 8074, No 178, Bintulu Sentral, Jalan Kidurong, Bintulu, Sarawak, 97000

What's nearby

  • Assyakirin Commerce Square - 8 min walk - 0.7 km
  • Kelab Golf Bintulu - 3 min drive - 2.9 km
  • Tanjung Batu Beach - 4 min drive - 2.2 km
  • The Spring - 4 min drive - 4.3 km
  • Pasar Utama Bintulu - 4 min drive - 4.7 km

Getting around

  • Bintulu (BTU) - 17 min drive

Restaurants

  • ‪Farley Cafe Corner - ‬2 min walk
  • ‪Korean Restaurant Hanwoori - ‬1 min walk
  • ‪SCR Bintulu Sentral - ‬1 min walk
  • ‪Orkid Barbecue House - ‬3 min walk
  • ‪Ayam Penyet RIA - ‬1 min walk

About this property

Promenade Hotel Bintulu

Hotel in the business district
Dry cleaning/laundry services, a bar, and a business center are just a few of the amenities provided at Promenade Hotel Bintulu. The on-site Fusion cuisine restaurant, Peppers Cafe, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • RV/bus/truck parking, a roundtrip airport shuttle (surcharge), and multilingual staff
  • Wedding services, 3 meeting rooms, and a banquet hall
Room features
All 183 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

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Restaurant

Fairfield by Marriott Bintulu Paragon

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 16 reviews
The price is AED 263
AED 293 total
includes taxes & fees
12 Nov - 13 Nov
Fairfield by Marriott Bintulu Paragon

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM at scheduled times
  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Lounge
  • Peppers Cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 50 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 50 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: MYR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Promenade Hotel Bintulu
Promenade Bintulu
Promenade Hotel Bintulu Hotel
Promenade Hotel Bintulu Bintulu
Promenade Hotel Bintulu Hotel Bintulu

Frequently asked questions

Is Promenade Hotel Bintulu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Promenade Hotel Bintulu?

Self parking is free at this property.

What time is check-in at Promenade Hotel Bintulu?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Promenade Hotel Bintulu?

Check-out is at noon.

Does Promenade Hotel Bintulu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9 AM–6 PM at scheduled times. A fee of MYR 50 per vehicle applies.

Where is Promenade Hotel Bintulu located?

Located in the heart of Bintulu, this hotel is within a 15-minute walk of Assyakirin Commerce Square and Wisma Bintulu. Taman Tumbina Bintulu and Tanjung Batu Beach are also within 2 mi (3 km).

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Promenade Hotel Bintulu Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 57 out of 147 reviews
Rating 8 - Good. 67 out of 147 reviews
Rating 6 - Okay. 18 out of 147 reviews
Rating 4 - Poor. 5 out of 147 reviews
Rating 2 - Terrible. 0 out of 147 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Law

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast very good

Good!!!
Stayed 7 nights in Apr 2021

8/10 Good

Amery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very clean and non smoking 🚭 hotel. I like it. But the window looking out from the room have to be clean.
Stayed 2 nights in Oct 2022

10/10 Excellent

Law

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Air cond

Air cond not so cold
Stayed 2 nights in Jul 2024

10/10 Excellent

WOO SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 편안하고 좋았어요
Stayed 3 nights in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big enough and bed is quite comfortable. Cleaned and a lot of amneties are provided such as shaver, lotion and conditioners. One thing bad about the property is parking is insufficient
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조식이 아주 맛있었고, 숙소도 깔끔하고 편안했습니다.
Stayed 5 nights in Jan 2025

6/10 Okay

Verified traveler

Decent stay. Aircon temperature control was not working, hard time getting a good sleep.
Stayed 4 nights in Dec 2023

10/10 Excellent

Eulogius Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023

6/10 Okay

Chong Siew

Executive suite rooms are big. Air conditioning was too cold and not adjustable
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Decent Place

Overall ok, but the air conditioner setting does not work. Had to turn off the air conditioner to make the room less cold.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & nice

Clean & comfortable hotel room.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and nice but the only thing that i dont like is the carpet which can be quite dusty and dirty causing me to have difficulty in breathing. Other than this, everything is good and nice
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good place for vacation. Walking distance to cafe and shopping.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. Very clean room. Despite COVID crisis no measures to cut corners. Keep it up.
Stayed 1 night in Aug 2020

10/10 Excellent

Min Poh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Ambience

Awesome breakfast
Stayed 1 night in Mar 2020

8/10 Good

Rod, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly and efficient staff. Great breakfast
Stayed 1 night in Feb 2020

10/10 Excellent

Leong Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable.

Excellent!
Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was nice. However selection of bed size was not appropriately entertained.
Stayed 1 night in Jan 2020

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

Amazing staffs
Stayed 3 nights in Dec 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfort

Nice and comfort hotel to stay
Stayed 1 night in Dec 2019

8/10 Good

Tuck Wai

Liked: Cleanliness, staff & service, room comfort

Comfortable & nice breakfast

Room space was fairly large. The shower area looks a little dull & lower walls not clean. Shower pressure not strong enough. However, breakfast spread was very good
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay. Room was nice and clean. Shower was powerful too. Would stay again .
Stayed 2 nights in Jun 2019