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"Customer service was excellent and the price was reasonable for the amenities the hotel has."

"Check was fantastic Helpful and upgraded "

"It's a great and affordable place to visit, great fantastic welcoming team at the reception and the breakfast is heaven "

"The staff was welcoming and helpful "

"Fabulous hotel. First time I stayed here, but I'll definitely return. The reception staff were lovely, room was huge, gorgeous comfy pillows duvel and bed. Great bathroom, water provided too. Mailbox and Broad Street just around the corner and a short walk from New Street Station too. Highly recommended, we didn't want to leave! "

"Staff were excellent. Main Restaurant options were extremely limited"

"Lovely hotel great staff "

"As always, a very pleasant stay The jazz at the Isaac’s is a fantastic addition (it could start earlier though)"

"I actually really liked the room and the hotel the staff everything was very good. I was quite impressed hence why I’ve decided to rebook for tonight. Will always be booking this hotel when I’m in Birmingham "