Search Villas in Black River

"The staff were very friendly, there was never a time that you were not greeted by a staff member no matter what there role was there. We felt so welcome! "

"Y"

"Shasheema - thank you for making my room perfect everyday and for your cheery smile & delightful good morning hellos"

"The Ac in the room really works cool and no complaints about everything inside the rooms "

"An ocean view room was reserved for my parents at the Sugar Beach hotel. They were celebrating their Golden (50th) anniversary. Initially they were given a room that was very far from the reception and required climbing stairs and didn't provide a clear ocean view (something we paid for). Also, they were not provided with drinking water in their rooms. On top of this, their in-room phone did not work. They were eventually moved to a better room on the ground floor, but the staff and service had already scarred the experience at the hotel. Prior to their stay at Sugar Beach, they stayed at the Le Meridien, where the staff, the service, the location were all top notch. The day and night difference between the two hotels made it worse at Sugar Beach. Will not be booking Sugar Beach Hotel again. "

"Ok "

"The property is situated in a prime location with a beautiful view. The swimming pools were really clean and the staffs were so nice. My room landline and TV was not working, just checking the room once would have helped . Overall an amazing experience :)"

"Rooms were fine and staff was very courteous"

"Great staff, the So Sofitel brand is consistently good, oh and no late check out charge, always a nice touch not to feel 'fleeced' when the room is most likely unoccupied until long after we"ve left. "