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"Very disappointed with this hotel on your site it looked lovely , until we actually arrived at the hotel . We had 2 rooms a double room and a family room . The double room Ground for with a small kitchen & dinning table , backdoor glazed for going on to a small patio , with a footpath going past it ,next to the bed . No nets or no blinds on the window or doors. So if you want to get changed had to close the curtains . Kettle all the plastic on the handle was broken & all wires sticking out . No hairdryer in the room had to ask is there one in room I was told u can have one for 30 euros and the money would be given back when the hairdryer was given back . Family room Ground My brother in law was not happy about his room either . The family room was on two floors . All up the stairs they looked like they were knife holes as if some one had been stabbing the wall . Upstairs no nets or blinds again , broken window that was continually open would not close . As for the breakfast , not brilliant . You could not get an English breakfast there only scramble eggs with bit of bacon cut up in it . They did have salamis , chicken slices , toast , cereals and rolls , fruit juice and coffee . In the evening meals there were very minimum menu . We paid 177 euros (4 adults 1 child ) and 2 adults didn’t eat apart from small amount of salad. No fries , had noodles there but all had gone by the time we went for our meal (7pm) and didn’t make anymore."

"Was ok but just very tired and struggling to survive hence a lot of cost cutting, cold pool restaurant closed. Shame really "

"Cannot fault this hotel. The staff were fantastic and the amenities great. All things thought of for all ages, the spa, the pool, the games room and the ball pit. Truly something for everyone. Great place to stay if you’re visiting Brugge and have access to a car or the coastal tram for beaches and sights."

"A great value for money — it fully meets expectations for its price."

"Great location, staff on reception very friendly. Overall bedroom was ok but the state of the floor in the shower was quite disgusting. The grout needed cleaning it was all brown and yellow and I didn't want to go in the shower bare foot! "

"For the price, it was very basic. It was clean and the beds comfortable, but I’m comparison to other family rooms we have stayed in it was just very basic. What annoys me was no kettle in the room, this is an absolute basic that needs to be called out when a girl removes this, for me it can only be to get you to buy coffee from the hotel, and it’s another shrinkflation technique to take the overall cost up and give you less. a room for over €160, no breakfast this would have been over €50 more, parking on door was another €16.50. I’m not a fan of places like premier inns but you see why they are successful, this room wasn’t as good as one of them and twice the price. "

"CLEAN-CENTRAL"

"Hotel was safe wirh parki g facilities Hot tub and swimming pool Place was very clean and tidy. Staff is nice. Hotel was crowded. We had a shrt break with family"

"Great value apartment"