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"This hotel truly exceeded our expectations in every way. The surroundings were absolutely breathtaking—peaceful, serene, and perfect for relaxing or enjoying a morning walk, with the lake surrounding What really made our stay memorable was the outstanding customer service. We accidentally left a game console behind after checking out, and the staff went above and beyond to locate it and arrange to have it safely sent to us in another city. That level of care and thoughtfulness is rare and truly appreciated. The breakfast was also great, with a good variety of fresh options to start the day. From the scenic location to the warm hospitality, this hotel made us feel truly cared for. Highly recommended for anyone looking for a comfortable stay with a personal touch!"

"This was the perfect homestay while visiting Phong Nha. The rooms were large, comfortable, and clean. You are still near all the reatiraunts but far enough to not have to hear cars and motorbikes all day and night. The staff was also 5 star. "

"Great Location, near many restaurants and close to tourist information and the river boat station. Lovely pool and staff were excellent. We had an early start and they prepared a lovely take away breakfast without us even asking. Would recommend."

"Excellent hotel. Family run. Lovely family. Looked after the guests. Cooked dinner for us too. Were there when even we asked for anything, help, food, directions. Ching the daughter is very efficient. Mother excellent cook. Pool is very big and surrounded by mountain was the real good thing. But to caves as well as to Hue was booked by them without any extra charge (unlike other hotels)."

"Great homestay with a beautiful location and super friendly hosts. My second stay a year apart and I would highly recommend "

"Amazing retreat for some piece and quiet. Very close to Phong Nha caves. The food was at their restaurant was ver good. We loved the little piglets on the property."

"Stayed in one of the river facing bungalows and our stay was perfect. The property is clean, had a great pool and run by a very friendly staff. Food options were great too."

"Hung Nguyen was a great host and the property is very nice and well-known. The Staff is friendly and helpful and the food prepared on-site is good. Room was nice, clean, and the bathroom was also very good. I plan on visiting again and I will make it a point to stay at Karst Villas."

"A great place to stay. I really love this place. Nice breakfast and friendly staff. Great customer service from front desk. I will visit again :) "