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"Very polite and very responsive ! "

"Spa is wonderful "

"The breakfast offer at this hotel is very limited. There are only five set options available, all of which contain a large amount of bread. For guests who cannot consume gluten, this means that they cannot have a proper, satisfying breakfast. No alternative choices are provided apart from these five predefined breakfast sets. For a hotel with four stars, this is not really appropriate. Another issue was that in the room, which was supposed to be non-smoking, there were clear signs of recent smoking. On the positive side, the swimming pools by the hotel are excellent, and the pool bar is of good quality with a wide selection of cocktails"

"Bed comforters too small. "

"A clean and cozy apartment at a perfect location in the centre of Blagoevgrad. Inside there is everything you need for a comfortable stay. The host was very polite and friendly. "