"The property is beautiful and massive. The pools are spotless and our room was among the best I’ve stayed in. The staff was professional and friendly. We were in the preferred section but only heard from our butler once-no biggie. We didn’t need him.
The food was adequate-typical of resorts. We were there in early May and it was quiet so only a few restaurants were open each night. It was fine.
The biggest disappointment was the beach. There were mounds of seaweed two feet high by the shoreline and a good six feet into the sea. That meant there were no water sports, no swimming, and essentially no beach action. We are beach and ocean people. Had I been notified that the beach was not accessible I would have chosen another resort. I suppose that’s why it’s not mentioned anywhere. The beach area was small to begin with. If you want a beach vacation, Dreams Cap Cana is not your resort.
Another detail that can be easily fixed: We were woken up every morning by the landscape and maintenance staff who spoke very loudly to each other. Like screaming to each other across a field. Not at 7:00 AM, thank you! Not a deal breaker per se, but management should know about it."