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"friendly staff"

"The staff are super friendly and helpful. The hotel is very close to the Botani mall and other shopping areas."

"Good place for business travel, good rooms , good food"

"We really enjoyed,quite ,clean and nice hotel to stay in the middle of city."

"I was given a room that I could hear the traffic, so had problem trying to get to sleep. In the early morning (around 3 to 4 am), I was woken up by loud prayers. Had trouble getting back to bed. Went to Front Desk & request for a change to a quiet room, as I had to stay 4 nights. The staff managed to get me a quiet room. So no problem from the 2nd night onwards. Cynthia, the Manager gave me one free breakfast. Chef Juana & other staff in the Breakfast Room were so nice. They explained the local cuisine & tea, and I enjoyed my breakfast there. "

"Below average and it is not a hotel "

"Nice hotel, old but still good... "

"The smell everywhere in the hotel is really toxic. There is a strong smell of vaporised artificial perfume which seems to be to mask some mould smell. But it literally made me ill and prevented me from sleeping. The towels were to me unusable because of this strong artificial smell. Unfortunately this was a really terrible stay for me. It was also raining hard and very slippy on the hotel floor and one of my colleagues had a terrible fall. It took a while for staff to take care of the situation or to place signs to be extra careful."