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Hotel Fénix Real

3.0 star property
Guests start their mornings with a delicious breakfast, connect over complimentary coffee and tea in the lobby, or venture to nearby Andino Shopping Center

Choose dates to view prices

Hotel Fénix Real welcomes travelers to Bogotá's heart with a full breakfast and cozy coffee shop. Guests enjoy in-room WiFi, lobby refreshments, and assistance from multilingual staff. The concierge team consistently earns praise for their helpful service.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Minibar, desk, free WiFi

Double Room

Highlights

TV
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, desk, free WiFi

Triple Room

Highlights

TV
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Minibar, desk, free WiFi

Junior Suite

Highlights

TV
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite

Studio Suite | Minibar, desk, free WiFi

Studio Suite

Highlights

TV
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Barrios Unidos, a neighborhood in Bogotá, Hotel Fénix Real is in a shopping district. Unicentro Bogotá and Salitre Plaza Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore 93 Park and Monserrate. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Estadio Nemesio Camacho. Visit our Bogotá travel guide
Map
Carrera 19 No. 71 A 30, Bogotá, Distrito Capital, 111221

What's nearby

  • Carrera 30 de la ciudad de Bogotá ( Colombia), donde se puede visualizar el movistar arena y el estadio el campin y el lago del parque de los novios en primer plano y al fondo el centro de la ciudad.
    Movistar Arena
    5 min drive - 2.2 km
  • Royal Center
    11 min walk - 1.0 km
  • Clínica del Country
    16 min walk - 1.4 km
  • Andino Shopping Center
    18 min walk - 1.5 km
  • El Retiro Shopping Centre
    18 min walk - 1.5 km

Getting around

  • Estación Usaquén Station
    12 min drive
  • La Sabana de Bogotá Station
    23 min drive
  • El Dorado Intl. Airport (BOG)
    28 min drive

Restaurants

  • Longos
    2 min walk
  • Coctel del Mar
    5 min walk
  • usaquen
    3 min walk
  • La Colombiana
    5 min walk
  • La Comitería
    3 min walk

About this property

Hotel Fénix Real

Hotel near 93 Park
You can look forward to free full breakfast, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Fénix Real. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Smoke-free premises, a front-desk safe, and free newspapers
  • Multilingual staff, coffee/tea in the lobby, and a 24-hour front desk
Room features
All guestrooms at Hotel Fénix Real boast comforts such as free WiFi and minibars.
More amenities include:
  • Bathrooms with showers
  • TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Desk

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Fénix Real Hotel
Hotel Fénix Real
Hotel Fenix Real Bogota
Hotel Fénix Real Bogotá
Hotel Fénix Real Hotel Bogotá

Frequently asked questions

Is Hotel Fénix Real pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Fénix Real?

Check-in start time: 12:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Fénix Real?

Check-out is at noon.

Where is Hotel Fénix Real located?

Located in Barrios Unidos, this hotel is 0.5 mi (0.8 km) from Avenida Chile Shopping Center and 1.8 mi (3 km) from 93 Park. Royal Center and Gimnasio Moderno are also within 15 minutes.

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Reviews

Hotel Fénix Real Reviews

7.4

Good

7.8

Cleanliness

7.4

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 14 out of 64 reviews
Rating 8 - Good. 24 out of 64 reviews
Rating 6 - Okay. 18 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 4 out of 64 reviews

Reviews

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel, súper recomendado

Muy buen servicio, las habitaciones estaban impecables y el desayuno súper completo. Muchas gracias por el excelente servicio
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tiene ascensor, hay que subir las escaleras con todo y maletas son muchas. Me cobraron 15 mil pesos porque disque habia una mancha de maquillaje en mi toalla de baño. El desayuno feo y el mismo, tienen un restaurante donde la comida es horrible y cara. No lo recomiendo te quieren sacar plata por todo y no está en una zona segura...
Stayed 2 nights in Jan 2020

8/10 Good

BORIS EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y las instalaciones en general limpias con orden y aseo impecable.
Stayed 1 night in Jan 2020

8/10 Good

LouisBrito, Houston, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good attention to guest Garage a little too small
Stayed 2 nights in Nov 2019

6/10 Okay

Andrea

Disliked: Staff & service, room comfort
La ubicación de habitación fue confusa, nunca fueron claros con los horarios para desayunos
Stayed 1 night in Nov 2019

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un excelente lugar para hospedarse, muy privado y tranquilo. Muy limpio y el personal ofrece un excelente servicio.
Stayed 2 nights in Nov 2019

6/10 Okay

Juan Carlos

Liked: Cleanliness
Disliked: Room comfort

Ingreso de personas a la madrugada

Ingreso de personas en horas de la madrugada interrumpiendo el descanso de los demás huéspedes.
Stayed 1 night in Nov 2019

10/10 Excellent

ANGELICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen servicio

Muy buena ubicación, muy buen servicio, la habitación cómoda y el desayuno muy completo, sin dudar cuando vuelva a Bogotá me hospedaré nuevamente allí
Stayed 1 night in Oct 2019

2/10 Terrible

Federico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendado.

Pésimo hotel, la atención es demasiado mala, las instalaciones están deterioradas, el aseo es deficiente. Las tuberías no funciona. No entregan el comprobante de pago toca exigirlo y cuando se hace se molestan. Debe ser la última opción de alojamiento.
Stayed 1 night in Oct 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, lovely staff,
Stayed 1 night in Sep 2019

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio y bueno el servicio..
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel económico bien ubicado

Buen servicio, el personal siempre dispuesto a ayudar
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno, muy recomendado

El hotel es muy bueno, es comodo limpio, ma atención es muy buena. Pensé que se escucharía mucho ruido pero no fue así, es muy tranquilo en realidad. La ubicación es muy buena. Solo creo que deberían mejorar el desayuno, dar mas opciones, no solo un tipo de huevos o no solo huevos, cambiar la arepa y servirlo un poco mas bonito. Nada más.
Stayed 2 nights in Mar 2019

6/10 Okay

Gerson Hair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No son claros con los pagos adicionales que se presentan. Si hay que pagar por algo o un daño. Se hace pero deben ser claros con las políticas. Dan la sensación de que no son reales.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service

para una noche no más

Muy normal, a la hora sólo tenían disponible un apartaestudio cruzando la calle. Amplio pero la cama algo incómoda, las toallas no muy buenas y el desayuno muy básico. Tiene parqueo psra unos 5 vehículos.
Stayed 1 night in Feb 2019

6/10 Okay

Katherina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruidoso

Hacia demasiado ruido y estaba sucio
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación y muy buena atención y limpieza. Instalaciones un poco antiguas pero las remodelaciones lonhace ver bien
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno lo unico es no cambian el desayuno puro huevo revueltos todos los días
Stayed 2 nights in Jan 2019

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena la atención del personal, hubo un tema referente a los desayunos por ser días festivos pero al final resolvieron y me hicieron un descuento en la tarifa de la primera noche. Si me preguntaran si volvería a ir, mi respuesta sería "SI".
Stayed 8 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Helpful staff, willing to go above and beyond, but hotel resources are limited.
Stayed 2 nights in Jan 2019

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

El personal es muy amable.
Stayed 2 nights in Nov 2018

6/10 Okay

Enar, Popayán

Liked: Cleanliness, staff & service, room comfort
El hotel esta muy bien ubicado, las instalaciones son decentes, sin embargo están deterioradas y se nota la falta de renovación. En cuanto al personal puede decir que son amables y cordiales. Otro factor que note mucho en esta estancia fue el ruido.
Stayed 2 nights in Nov 2018

10/10 Excellent

Adam, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall. Second time staying here and keep coming back.
Stayed 2 nights in Oct 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bogota surgery stay

very helpful, Customer service, very responsive to any issues and accommodating to Luz marina Salcedo, who was there for surgery. Thanks for all your help
Stayed 4 nights in Sep 2018