Hotel Grand H&R sits in the town center, offering a genuine welcome with breakfast service and a refreshing outdoor pool. Guests connect to WiFi, relax on the terrace, or use the practical dry cleaning services. The attentive 24-hour front desk consistently impresses visitors.
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Frequently asked questions
Does Hotel Grand H&R have a pool?
Yes, this property has an outdoor pool.
Is Hotel Grand H&R pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Grand H&R?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Hotel Grand H&R?
Check-out is at noon.
Where is Hotel Grand H&R located?
Situated in Villeta, this hotel is within a 5-minute walk of Villeta Central Park, Panela Square, and Church of St. Michael the Archangel. Paraíso Andino Nature Reserve and Plaza De La Constitucion Villa De Guaduas are also within 25 mi (40 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
El hotel es bueno el servicio bien pero el desayuno muy pobre
Eduardo
Stayed 1 night in Aug 2021
Verified
6/10 Okay
Verified traveler
13 October 2020
Liked: Cleanliness, staff & service, room comfort
La experiencia no fue tan buena, tenía más expectativas.
En días anteriores incluso antes de consignar el 50% pregunté si podíamos hacer el check in a las 10 am a lo que me respondieron vía whatssapp que no era posible pero que podía disfrutar de las zonas comunes hasta el momento de ingreso a la habitación, lo cual para mi fue muy bueno y por ello hice el abono. El día domingo cuando llego al hotel tipo 9 o 10 am me dicen que no es posible acceder a las zonas comunes y que el check in era a las 3. Junto con mi pareja nos tocó reinventarnos y hacer otros planes, el check in fue pasadas las 3 de la tarde.
Ahora bien el día lunes a la 1:00 en punto bajaron los tacos y nos dejaron sin luz, lo cual en mi concepto es de muy mala educación ya que pues es entendible que uno debe entregar a esa hora pero tampoco que ya exactamente tengamos que entregar.
El servicio es bueno al igual que la alimentación.
El hotel es muy costoso para lo que ofrece, las habitaciones son pequeñas, la poscina tambien lo es, no como se ve en la foto, el servicio del personal es malo, el parqueadero no es en el hotel y tuvimos que esperar cerca de 20 minutos para dejar y recoger el vehiculo, el hotel esta en un lugar muy ruidoso que hace muy dificil el descanso, adicional a ello se fue el agua en la noche y al hacer el check in me cobraron mas de lo que aparecia en la reserva