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Very friendly staff and helpful wonderful place to stay!

Great service ! Very clean!

Stunningly beautiful hotel but must stay on club floor the lobby and

From the when we first walked in all was lovely. The staff have been helpful and courteous.

There is a lot of competition for hotels in Beijing. This one lives up to its status as a luxury hotel. The decor is spectacular, filled with lacquer, silk, and original artwork. The staff is incredibly professional. I did have a problem with the wifi and the staff went out of their way to solve the problem. And the location is really good, not far from historical/cultural sites, restaurants, and a metro stop.

An excellent hotel in Beijing! The concierge team was outstanding, going above and beyond to secure entrance tickets to various sights of interest for us, which can be tricky for foreigners to do on their own. They were also super helpful in booking taxis, making our transportation hassle-free. The breakfast at the hotel was fantastic, offering a large selection of both Chinese and Western items. The staff were incredibly helpful, taking the time to explain the different foods and how to enjoy...

top of the line quality of suite materials and amenities as usual by Peninsula; breakfast can be improved; great concierge service; friendliness of staff; 2 restaurants seems to be not enough for such a big institution

Ok

I was taking a flight transfer in Tianjin. Got to know Ritz is a must stay in the old square of the city. Booked a Balcony garden view luxury room for one night only. I had some free time to take a walk in town and found the hotel super close to the riverside historic financial district where the late 19th and early 20th century bank buildings are located. Room was super clean; breakfast was good; because of Covid-19, not many stayed residents and overall its pretty quiet. The staff was friendly...

Upon arriving my wife explained that we had a taxi that refused to use the meter and charged almost 4 times the usual fare. Having taken a picture of the side and license plate of the cab the concierge immediately called the cab company and the authorities on our behalf. After extensive discussion the entire fare was refunded later that day. Enquiries at the concierge desk were always handled with professionalism and friendliness not always found from concierges. If in Beijing again we would...

In general is good just the area is too commercial and difficult to find local food

From check in to the departure services and facilities were 5 Star! Will definitely stay again.

I booked excursions to the Great Wall of China, and I had a limited amount of time, the hotel staff found a suitable option for me, and I looked at the Great Wall of China and even visited the Buddha Temple, I was very satisfied.