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"Didn’t like the choice of tv channels. Couldn’t get normal tv channels because it was a smart tv"

"Titanic hotel was amazing. All staff very helpful, breakfast selection( everything you could wish for. Evening meal fantastic( great choice from menu. Bar staff friendly massive selection of alcoholic drinks, thoroughly enjoyed our stay"

"Fantastic location, a few steps to begin the city walls walk. Comfortable beds,good size room, helpful staff.Breakfast included,but hot breakfast was an extra charge."

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"I never had anything to eat in the restaurant.i did sit down but after 10 mins walked out.glad that i didnt need a hairdrier or curling tongs.as it would have been imposible to plug them in.the plugs are on the desktop.no chance of plugging anything in.but friendly staff.didnt have breakfast as up too early for flight"

"Rooms were clean but dated. Room felt cold and I had to ask for a heater which was brought. "

"The location was perfect"

"We arrived at hotel a few hours before check in and I was not informed by reception that the spa was being closed early at 4.30pm due to maintenance work. When we checked in at 3pm we were then informed by a different member of staff the spa facilities were being closed early at 5pm, the spa actually closed at 4.30pm. We spent about 45 minutes in the spa before closing. I was not informed of the early closing of the spa facilities by email or phone as I spoke earlier in the week to a member of staff regarding my booking. We were annoyed and upset as we booked the hotel for my 65th Birthday specifically for the spa which we were led to believe was closing at the usual time of 7pm. We would therefore have booked another spa hotel if I was aware of the situation. The customer service was very poor and we were not happy at all."

"Decebt"