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Grand Hotel Francais

3.0 star property
Victorian hotel with a 24-hour front desk and a bar

Choose dates to view prices

Best Western Grand Hotel Francais in central Bordeaux offers practical amenities like dry cleaning and a business center. Guests enjoy WiFi, a snack bar, and easy access to Place de la Bourse and Rue Sainte-Catherine shopping. The staff is praised for their helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Pet friendly
The current price is AED 520
AED 593 total
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for xxx Superior Single xxx

xxx Superior Single xxx | In-room safe, desk, laptop workspace, blackout drapes

xxx Superior Single xxx

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, Balcony

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout drapes

Comfort with 1 double bed, non-smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout drapes

Comfort with 1 double bed, non-smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | In-room safe, desk, laptop workspace, blackout drapes

Comfort Room

8.6 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Accessible, Ground Floor

Comfort Room, Accessible, Ground Floor | Floor plan

Comfort Room, Accessible, Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
12 Rue Du Temple, Bordeaux, NAQ, 33000

What's nearby

  • Rue Sainte-Catherine - 3 min walk - 0.3 km
  • Grand Theatre of Bordeaux - 5 min walk - 0.4 km
  • Bordeaux Cathedral - 5 min walk - 0.4 km
  • Place de la Bourse - 8 min walk - 0.7 km
  • Place des Quinconces - 8 min walk - 0.7 km

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Merignac Airport (BOD) - 50 min drive

Restaurants

  • ‪French House - ‬2 min walk
  • ‪Land & Monkeys - ‬3 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪Le Grand Café - ‬2 min walk
  • ‪Bistro Montesquieu - ‬2 min walk

About this property

Grand Hotel Francais

Hotel located in Bordeaux City Centre
At Grand Hotel Francais, you can look forward to dry cleaning/laundry services, a bar, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as babysitting.
Additional perks include:
  • Buffet breakfast (surcharge), concierge services, and luggage storage
  • Tour/ticket assistance, a reception hall, and a 24-hour front desk
  • Smoke-free premises, an elevator, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Grand Hotel Francais have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and offices. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Frequently asked questions

Is Grand Hotel Francais pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Grand Hotel Francais?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Francais?

Check-out is at noon.

Where is Grand Hotel Francais located?

Located in Bordeaux City Centre, this hotel is within a 5-minute walk of Les Grands Hommes, Place Gambetta, and Notre Dame Church. Rue Sainte-Catherine and Bordeaux Cathedral are also within 5 minutes. Gambetta Tram Station is only a 2-minute walk and Grand Theatre Tram Station is 4 minutes.

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Reviews

Grand Hotel Francais Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.2

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 544 out of 976 reviews
Rating 8 - Good. 338 out of 976 reviews
Rating 6 - Okay. 70 out of 976 reviews
Rating 4 - Poor. 16 out of 976 reviews
Rating 2 - Terrible. 8 out of 976 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was excellent. Would definitely stay here again and recommend it as well!
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect-Love the balcony and the staff went above and beyond helping us with parking!
Location is walkable to restaurants and shopping
The bar is awesome & cozy
Stayed 1 night in Oct 2025

8/10 Good

Rob

Liked: Amenities
Clean room and nice staff
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was very nice. The location was very good. The staff provided helpful directions for sightseeing.
Stayed 1 night in Oct 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fun cocktail bar onsite. Staff were very helpful. Would definitely stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with comfortable rooms and tasty breakfast
Stayed 7 nights in Aug 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel right in the centre with very comfortable bed and very quiet room
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in old downtown Bordeaux. Excellent location for sight seeing. Room clean & comfortable. I recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Melodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Bordeaux, Loved this hotel! It is beautiful and the balcony made our stay! The staff was exceptional and went above and beyond helping us when we had a problem. 5 stars!
Stayed 2 nights in Oct 2025

6/10 Okay

Catherine Margaret

Liked: Cleanliness, property conditions & facilities
The room had everything you could need but was pretty small. Sadly the plumbing from other rooms was noisy in our room
Stayed 3 nights in Nov 2025

10/10 Excellent

Antonia

Liked: Cleanliness, amenities
Fantastic hotel in the historic district of beautiful Bordeaux. Small room but more than adequate, had everything you needed. Great bed & shower. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Antoniette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and in a great location, it had a lovely vibe that truely made you feel you were in France. The staff were accommodating in evey way and the breakfast was vey good. A very enjoyable stay.
Stayed 3 nights in Sep 2025

8/10 Good

Collette

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location with the tram 1 block away. Classic room was small but well laid out. Would stay again
Stayed 2 nights in Sep 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the staff & the hotel common areas were excellent! The rooms are in need of a little TLC!
Stayed 3 nights in Sep 2025

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone --> Excelent
Stayed 2 nights in Oct 2025

10/10 Excellent

Maritoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and Amazing staff!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location. We walked everywhere. The staff was
Stayed 4 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was my favorite part of Bordeaux. The staff were kind, encouraging my still developing French with patience, and offering suggestions to make my trip more enjoyable. Coming back each day was like coming home. Merci beaucoup.
Stayed 7 nights in Sep 2025

10/10 Excellent

Stefon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Spacious room with everything we needed.
Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option in Bordeaux, location, staff, quality and amazing breakfast, 10 of 10 overall
Stayed 4 nights in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were very helpful, many times, with our questions. They offered many good ideas for activities and helped us find specific stores. They explained the tram system and sold us tickets. They were happy people and very polite.
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. 4th floor was very quiet. Bar was beautiful. Hotel organized a taxi to airport. Uber is a little walk to pick up spot. Bathroom good.. a little crowded. Bath, big shower, separate toilet and two sinks. Location is very very good
Stayed 3 nights in Oct 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice bar/lounge. Friendly front desk staff. I would recommend this hotel with the exception of the breakfast - it was disappointing and the breakfast staff member was unfriendly. There are some great breakfast/brunch options that are within easy walking distance.
Stayed 4 nights in Sep 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a couple of tram stops. Easy to walk to the river side (,5 km) and most other attractions and shopping. Breakfast is good. Check-in was quick. Rooms that end with 08 (i.e. 208) have a very poor view from their window.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean centrally located and great bar on the property.
Stayed 3 nights in Jun 2025