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Sure Hotel by Best Western Bordeaux Lac

3.0 star property
Lakefront hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Bordeaux Lac

Breakfast, lunch and dinner served
Terrace/patio
Executive Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Room amenity
Lobby
Bar (on property)
Sure Hotel by Best Western Bordeaux Lac offers Le Restaurant serving three daily meals, garden views, and a sunny terrace for unwinding. Travelers appreciate the convenient bar, business center, and attentive concierge services provided by the multilingual team.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet friendly
  • Breakfast available
  • Parking included
The current price is AED 243
AED 288 total
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Classic Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Classic Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Classic Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Twin Bed, Accessible, Ground Floor

Desk, laptop workspace, blackout drapes, soundproofing

Classic Room, 1 Twin Bed, Accessible, Ground Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Executive Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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23 Nov - 24 Nov
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About the neighborhood

Map
Rue Du Grand Barail, Bordeaux, Gironde, 33300

What's nearby

  • Barriere Casino Theatre - 3 min walk - 0.3 km
  • Bordeaux Congress Center - 5 min walk - 0.4 km
  • Bordeaux Exhibition Center - 11 min walk - 1.0 km
  • Matmut Atlantique Stadium - 11 min walk - 1.0 km
  • Cité du Vin - 5 min drive - 4.2 km

Getting around

  • Claveau Tram Station - 3 min drive
  • Le Bouscat Sainte-Germaine Station - 7 min drive
  • Merignac Airport (BOD) - 14 min drive

Restaurants

  • ‪Brioche Dorée - ‬3 min drive
  • ‪IKEA Restaurant & Café - ‬19 min walk
  • ‪Sakana - ‬16 min walk
  • ‪CAMPANILE BORDEAUX NORD - Le Lac - ‬2 min walk
  • ‪Restaurant del Arte - ‬4 min walk

About this property

Sure Hotel by Best Western Bordeaux Lac

Hotel near Cité du Vin
At Sure Hotel by Best Western Bordeaux Lac, you can look forward to a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Le Restaurant, offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and a TV in the lobby
  • 1 meeting room, a banquet hall, and coffee/tea in the lobby
  • Guest reviews give good marks for the overall condition
Room features
All 72 rooms include comforts such as free international calls and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 26-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, a personal chef, and free infant beds

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  • Parking included
  • Free WiFi
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8.0 out of 10, Very Good, 1,002 reviews
The price is AED 239
AED 283 total
includes taxes & fees
10 Nov - 11 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Le Restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Up to 22 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 5 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Interhotel Apolonia Bordeaux
Interhotel Apolonia Hotel
Interhotel Apolonia Hotel Bordeaux
INTER-HOTEL Bordeaux Lac Apolonia Hotel
INTER-HOTEL Apolonia Hotel
Sure By Bordeaux Lac Bordeaux
Sure Hotel by Best Western Bordeaux Lac Hotel
Sure Hotel by Best Western Bordeaux Lac Bordeaux
Sure Hotel by Best Western Bordeaux Lac Hotel Bordeaux
The Originals City Hôtel Apolonia Bordeaux Lac (Inter Hotel)

Frequently asked questions

Is Sure Hotel by Best Western Bordeaux Lac pet-friendly?

Yes, Sure Hotel by Best Western Bordeaux Lac allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 5 per pet, per night.

How much is parking at Sure Hotel by Best Western Bordeaux Lac?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Bordeaux Lac?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sure Hotel by Best Western Bordeaux Lac?

Check-out is at noon.

Where is Sure Hotel by Best Western Bordeaux Lac located?

Located in Quartier du Lac, this hotel is within a 5-minute walk of Kart System and Barriere Casino Theatre. Bordeaux Congress Center and Matmut Atlantique Stadium are also within 15 minutes. Claveau Tram Station is 29 minutes by foot and Les Aubiers Tram Station is 29 minutes.

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Sure Hotel by Best Western Bordeaux Lac Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 171 out of 585 reviews
Rating 8 - Good. 264 out of 585 reviews
Rating 6 - Okay. 96 out of 585 reviews
Rating 4 - Poor. 30 out of 585 reviews
Rating 2 - Terrible. 24 out of 585 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jean Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Good hôtel for sleeping, not for breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Bordeaux overnight

Just a stop over for 1 night on trip to spain
Stayed 1 night in Jan 2025

8/10 Good

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in May 2024

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pas de commerce a proximite
Stayed 2 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was man für Übernachtungen, braucht ist vorhanden.
Stayed 7 nights in Aug 2025

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C'est très bien !

Personnel vous accueillent très a l'écoute et agréable Le plus un restaurant avec du personnel impliqué, qui cuisine, partage son travail et avenant Chambre très sympa et très propre, avec tout le confort qu'il va avec Un tarif très raisonnable pour Bordeaux par rapport à la qualité de service Le petit point negatif, le personnel du matin moins souriant , mais c'est pas très grave vue l'ensemble du service
Stayed 1 night in Jul 2025

8/10 Good

Valkiria

Liked: Staff & service, property conditions & facilities, room comfort
The hotel staff were extremely nice, prepared to help all the time. There were no fridge in the room, though it was possible to store something in a fridge in the reception area. The hotel is in a strategic area if you want to discover the region. For Bordeaux downtown a bit too faraway.
Stayed 8 nights in Jun 2025

8/10 Good

JP Rinaudo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre refaite, établissement suffisant pour y dormir. Pas de PDJ ni repas pris sur place, donc pas d'avis sur ces 2 points
Stayed 5 nights in Jun 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel très propre et confortable, attention cependant le quartier est assez bruyant avec les motos et les voitures, mais j y retournerais avec plaisir.
Stayed 8 nights in May 2025

10/10 Excellent

Jean Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 1 night in May 2025

10/10 Excellent

Granger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable

Séjour agréable dans l'ensemble et personnel pas très chaleureux au premier abord et en les incitant apres aux échanges.... cela est bien plus agréable Le choix de l'hôtel avait été effectués car affichés hôtel-restaurant malheureusement fermé dès le vendredi soir . Il manque un partenariat avec des restaurateurs a proximité les jours de fermetures
Stayed 3 nights in Apr 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel sympa mais petite chambre

Hôtel et personnel sympa. Chambre confortable mais très petite, pas d’emplacement bureau pour se mettre sur le pc
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Déçu de la chambre confort

Lit pas assez grand. Déçu de la chambre confort
Stayed 3 nights in Dec 2024

10/10 Excellent

EMELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci à patrice superb pro
Stayed 5 nights in Nov 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympathique
Stayed 3 nights in Oct 2024

6/10 Okay

FABIEN

Liked: Staff & service, property conditions & facilities, room comfort
Odeur d'égouts dans la salle de bain
Stayed 1 night in Sep 2024

10/10 Excellent

MARIA BEGOÑA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel todo nuevo, limpio, camas cómodas, aparcamiento gratis, tranvía cerca, lo único que he echado en falta es un vaso grande y un minibar.
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Silvia

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gutes Hotel im Preis Leistungsverhältnis. Das Hotel liegt für die Durchreise in unmittelbarer Nähe der Autobahn. Ansonsten ist dort aber nicht viel. Der See ist leider auch sehr von Beton und Straßen umgenben
Stayed 1 night in May 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil. Très bon séjour.
Stayed 1 night in Apr 2024

2/10 Terrible

Armando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia negada apesar de confirmada

A estadia embora estivesse confirmada no site hotels. Foi-me negada no check-in e o recepcionista sendo muito pouco simpático para não dizer pior, não apresentou solução. Fiquei sem estadia e á porta do hotel após falta de simpatia ou solução do recepcionista do hotel. Pouco profissional ou nada nesmo. Lamento imenso, nunca tal me tinha acontecido, se não me for apresentada uma razão plausível, não irei usar mais o hotel.com
Stayed 1 night in Mar 2024

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Séjour

L'hôtel en travaux
Stayed 3 nights in Feb 2024

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rapport qualité services bar restaurant bowling et karting en face
Stayed 2 nights in Nov 2023

4/10 Poor

thierry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
chambre loft avec tv non fixé au mur etat moyen de la chambre
Stayed 1 night in Nov 2023