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"the hotel is conveniently located in a walkable area and well designed. the staff is friendly. we ordered the hotel specifically since it had a spa. however, it did not operate in our 2 day stay and we were not informed in advance or during our stay. only when we asked we were told that it's in renovation. we asked if there was any arrangement with another hotel so we can use their facilities as a courtesy. the front desk manager tried to help and updated that we can visit a neighbor hotel sap...

"Special thanks to Mr. George (Georgi) for making special vegetarian food and for tge adaptor. Thanks a lot. Hotel is basic with everything needed for a comfortable stay but the staff us amazing :) "

"This is a wonderful property in Borjomi, it's a little out of the way but close enough to get a taxi into town. The hotel was great, very comfortable rooms with great staff, and they have a bidet, a true gem."

"A lovely and comfy hotel, great restaurant downstairs. Better than the “luxury” Crowne Plaza from across the road, where nothing is working. Will definitely consider staying here again if I am back in Borjomi!"

"The location is amazing, too many activities near the apartment. Best place to stay with family. However, 1. The hotel has to be renovated urgently. 2. Furniture is old, 3. Towels are mostly torn 4. Bath amenities with the lowest quality 5. SPA doesn't have slippers and enough towels. Note. Special thanks to the reception team (Nika) and friendly housekeeping. "

"Beautiful property and attentive staff"

"This place is a dream come true and the staff is above and beyond their standards… so friendly , def will recommended "

"it needs freshhing"