2/10 Terrible
Michael, Scottsdale, AZ
31 Aug, 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confusing and not as expected
Upon arrival at the Packard station on the MBTA Green B-line, the only thing denoting 1110 Commonwealth Avenue, Brookline MA is a hand painted sign saying “1110”. The lettering on the side of the building says “Nora’s House” in crumbling letters. Although there are several lock-boxes chained to a railing near the front door, there is nothing to indicate that this is “Packard’s Corner Apartments by Atlas, Brookline” nor were there any instructions for how I should get access to my room. After walking through a partially broken front door into an entry way, I was concerned for my safety when, upon pressing the doorbell, I was buzzed in despite not being asked in any way why I wanted access to the building – I am under the impression that anyone pressing the doorbell is admitted to the building and will have free run of the building. When I entered, there were mailboxes (again nothing marked “Packard’s Corner Apartments by Atlas, Brookline”) on my left and a room full of people of Chinese heritage (speaking Chinese) using computers on my right. I asked one of them whether he knew anything about Packard’s Corner Apartments by Atlas, Brookline (and showed him a printout of my reservations). The young man I asked was very polite and told me that he had never heard of them. I then looked up my reservation online and found the phone number listed, called it, and got a voicemail for “Steve”. At this point, I was very dissatisfied with the service and beginning to be somewhat concerned
Michael
Stayed 2 nights in Jul 2017