Find hotels near BounceU Smithtown, Nesconset from AED 424

"This is a nice hotel. Rooms clean and well maintained. The Only problem was the night staff were not nice. I get it we walked in 15 minutes before kitchen closed and we ordered food that’s annoying but cmon we ordered a chicken sandwich and salad. Simple . It took forever to come out and ii sucked. HOWEVER the morning staff was pleasant and the breakfast while outrageously priced was good. So my advice is get to the is hotel early and eat out"

"Yes"

"The hotel was rundown, but it looked like they might be making improvements in the future."

"Breakfast was good"

"I reserved a king-sized bedroom. Upon check in they said they didn't have any left, that my reservation was only "a request"?!!! My 6'5" husband's feet dangled off the bed, and we had to sleep in separate beds! We had nowhere else to go as it was raining, and we had an event to get to shortly after we arrived. When we returned, we discovered that the television was not hooked up to any network, and we needed more towels. I called the front desk several times from THEIR phone with no answer. I then called the hotel directly from my cell phone and was put on hold for 15-20 minutes. I got dressed to walk down through the awfully smelling hallway (still on hold) to ask the front desk for assistance. Eventually, I was met by the hotel rep. I explained that I was on hold for quite a while, he said I must have dialed the wrong number - my phone clearly read Radisson - Hauppage? Regardless, they did fix the TV and provided fresh towels, it was just unpleasant getting it resolved. Room was clean, and they had a nice lounge area which we did not use, beds were creaky and we did not have a comfortable sleep due to the incorrect room issue. The snack stand was closed each time we were in the lobby. The staff was less than pleasant. I would make sure to call ahead to confirm your room type before heading out!"

"This hotel was a nightmare.. check in Sonia was not polite at all attitude and tried to tell me that we couldn’t do two card split payments she had an attitude check in took over 20 minutes she kept looking over to the front desk supervisor for help but she was to busy playing with a cat was also very rude for a supervisor our first room had mold in it the shower pole was hanging off the wall and water was coming out of the shower the man at the front desk was also very rude the only friendly faces in that entire hotel were Melinda and Juan they would be better running that place it’s a joke drive further out and go to the location in center reach. "

"Awesome overall "

"Very impressed with the staff at the hotel"

"The room was fine, but it seems as though it hasn't been renovated since it was a Marriott years ago. The lack of an in-room safe in a casino hotel is a problem. "