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Best Western Plus The Connaught Hotel & Spa

Property class: 4

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The Best Western Plus The Connaught Hotel & Spa in central Bournemouth offers a lovely garden, terrace, breakfast at Blakes Brasserie, outdoor dining, an indoor pool, and dry cleaning services. Helpful staff enhance stays near Bournemouth International Centre.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
The current price is AED 344
AED 413 total
includes taxes & fees
27 Apr - 28 Apr

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Executive Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Balcony

Standard Room, 2 Twin Beds, Non Smoking, Balcony | Premium bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Lodge)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Twin Bed, Non Smoking (Lodge)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Lodge)

Standard Room, 2 Twin Beds, Non Smoking (Lodge) | Premium bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking (Lodge)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

Standard Room, 1 Double Bed, Non Smoking (Lodge) | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Lodge)

Suite, 1 Double Bed, Non Smoking (Lodge) | Premium bedding, in-room safe, individually decorated

Suite, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View

Suite, 1 King Bed, Balcony, Garden View | Room amenity

Suite, 1 King Bed, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

Suite, 1 King Bed, Non Smoking (Shower Only) | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking (Shower Only)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2

Spa King Suite

  • Sleeps 2

King Suite with Garden View

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Double Room with Balcony

  • Sleeps 2

Twin Room with Balcony

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

King Suite with Shower

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Lounge, Roll Top Bath, Balcony, Garden View

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

About the neighborhood

Located in Bournemouth City Centre, a neighborhood in Bournemouth, Best Western Plus The Connaught Hotel & Spa is near the airport and near the beach. Sandbanks Beach and Poole Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bournemouth Beach and New Forest National Park. Oceanarium and Queens Park are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Bournemouth travel guide
Map
30 West Hill Road, Bournemouth, England, BH2 5PH

What's nearby

  • Bournemouth Lower Gardens
    Bournemouth Lower Gardens
    7 min walk - 0.7 km
  • Bournemouth International Centre
    Bournemouth International Centre
    8 min walk - 0.7 km
  • Bournemouth Beach
    Bournemouth Beach
    8 min walk - 0.7 km
  • Pavilion Theatre and gardens, Bournemouth, Dorset; Shutterstock ID 290396516; purchase_order: Comps; job: ; client: ; other:
    Bournemouth Pavillion Theatre
    11 min walk - 0.9 km
  • Bournemouth Pier
    Bournemouth Pier
    12 min walk - 1.1 km

Getting around

  • Bournemouth Station
    14 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    21 min drive

Restaurants

  • Pinocchio Ristorante
    5 min walk
  • the palm
    5 min walk
  • Brewhouse & Kitchen
    6 min walk
  • Old Harry Rocks Bar & Restaurant
    4 min walk
  • Smokin' Aces
    5 min walk

About this property

Best Western Plus The Connaught Hotel & Spa

Upscale hotel near Bournemouth International Centre
A short walk from Bournemouth Beach, Best Western Plus The Connaught Hotel & Spa provides a terrace, a garden, and a hair salon. Treat yourself to a Swedish massage, a facial, or a manicure/pedicure at the onsite spa. The on-site British cuisine brasserie, Blakes Brasserie, offers breakfast, dinner, and al fresco dining. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a front-desk safe, and a banquet hall
  • Concierge services, a computer station, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 53 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • HDTVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 12 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blakes Brasserie
  • The Gin Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (3,003 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1850
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to September 23:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Uncovered self parking fee: GBP 12 per night
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool, health club, and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Best Western Connaught
Best Western Connaught Bournemouth
Best Western Connaught Hotel
Best Western Plus Connaught Hotel Bournemouth
Best Western Plus Connaught Hotel
Best Western Plus Connaught Bournemouth
Best Western Plus Connaught
Best Plus The Connaught & Spa
Best Western Plus The Connaught Hotel
Best Western Plus The Connaught Hotel & Spa Hotel
Best Western Plus The Connaught Hotel & Spa Bournemouth
Best Western Plus The Connaught Hotel & Spa Hotel Bournemouth

Frequently asked questions

Does Best Western Plus The Connaught Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus The Connaught Hotel & Spa?

As of 25 April 2026, prices found for a 1-night stay for 2 adults at Best Western Plus The Connaught Hotel & Spa on 27 April 2026 start from AED 344, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus The Connaught Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 12 per night. Limited spots are available.

What time is check-in at Best Western Plus The Connaught Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 30.00 (subject to availability).

What time is check-out at Best Western Plus The Connaught Hotel & Spa?

Check-out is at 11:00 AM. Late check-out is available for GBP 30.00 (subject to availability).

Where is Best Western Plus The Connaught Hotel & Spa located?

Located in Bournemouth City Centre, this spa hotel is within a 10-minute walk of Bournemouth International Centre and Bournemouth Beach. Bournemouth Lower Gardens and Durley Chine Beach are also within 10 minutes.

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Reviews

Best Western Plus The Connaught Hotel & Spa Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 385 out of 955 reviews
Rating 8 - Good. 393 out of 955 reviews
Rating 6 - Okay. 118 out of 955 reviews
Rating 4 - Poor. 45 out of 955 reviews
Rating 2 - Terrible. 14 out of 955 reviews

Reviews

Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location & general cleanliness of the property was of a high standard. The only thing that let it down was the changing rooms of the gym needed to be cleaned.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Chris

£12 for car parking which was hidden I the hotel details but nice hotel clean and good amenities
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Giovanni

Staff member Thomas was very helpful and provided excellent customer service.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Linda

The hotel was very quiet clean and the staff are excellent,especially one of the mangers Thomas ,who was very helpful with are heating and all the advice he gave us .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Amenities, property conditions & facilities
All good ,nice staff ,and nice pool
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful, the room was big and the bed was very comfortable, the pool and spa was a nice treat after a long day.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Really good value for money. Room was clean, shower was hot and had good pressure. The pool and spa facilities were lovely. Good location, and easy to park.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities
Nice Spa facilities
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Pete

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff were nice, room was decent, food was shocking
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sallie

Liked: Cleanliness, staff & service, amenities
Room was clean and spacious. Staff were excellent particularly waiting staff in the restaurant. Dinner was delicious & buffet breakfast had good choice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Zaynab

Liked: Cleanliness, staff & service, amenities
The room was very clean.The staff were very kind, helpful and friendly. We loved the facilities at the hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and very friendly staff
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty clean room. A good amount of dust, didnt change bedding once. Staff was helpful. All basement facilities was great. Was verbally abused multiple times in the immediate surrounding area
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
We felt that our stay exceed our expectations, all staff were friendly and nothing was too much trouble! Excellent service, definitely would return!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was varied and fresh. The staff were excellent, Yuko on reception and Tom who looked after us with afternoon tea, where both exceptional and a credit to the hotel, both were very professional and polite. The afternoon tea was superb, and the bar lounge area was very comfortable in front of an open fire Parking felt safe, we had a Horsebox which was cater for.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

MICHELLE

Great location for minutes walk to the beach and shops/restaurants albeit all accessible down steep hills not a problem for us Down the bottom of west hill road at the sea front is a funicular We stayed in room 7 a standard double Small but suitable for us and equipped for out 1 night stay The pool jacuzzi sauna steam room were an added treat Will be back
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I tried the evening meals on this stay and I thoroughly enjoyed the food, very tasty and fresh, staff were friendly, respectful and polite.
Stayed 2 nights in May 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

June 3rd stay

Lovely hotel, great welcome from friendly staff. We will happily stay there again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Patricia

Liked: Property conditions & facilities, room comfort
Very friendly and helpful staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always friendly and helpful with lovely clean rooms. Unfortunately the lift was out of service however the team did offer to support immediately if required. Well Done guys.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Francisco

Liked: Cleanliness
Easter Weekend, arrived on Good Friday 2pm to be told to go back at 3pm, which was the proper check-in time. We were allowed to leave bags and took the opportunity to explore area. Got back at 3pm to face a queue of guests waiting to check in and only 1 person on desk. When we got to speak to teh person on the desk we were told that our check in details have not come through, but she had all our info, asked for payment and asked us to wait and that she would get back to us. We went to the bar and ordered a drink, waited for approx 45 mins before heading back to the desk to find out what was the delay. At this point she said all was OK and gave us the room entry card. Room was of good size and clean, bathroom was also clean although it would have been better to have glasses instead of plastic cups. Bed was comfortable. Room view was to the street, which was fine. The hotel is well situated and has a few nice family restaurants near by. Breakfast was good and staff were welcoming, helpful and bright. Spa/Swimming Pool was a bit of a hit and miss, we did not see anybody attending it, the gym is fairly tired and in need of new equipment. The Pool is good and big enough to exercise as well as just enjoy a splash. The jacuzzi is also of good size and enjoyable. THe Sauna is good, but could do with a bit of aroma. The Steam Room was nice, but was not working all the time. The bar was also decent and it seem to be popular for afternoon tea. Parking is NOT FREE.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easy to get to hotel. Has its own car park. Swimming pool etc is lovely and well maintained.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely stay, the room was clean and spacious. The spa facilities were great.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Omotayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gym and spa were Great staff was ok could be more welcoming but there were alright.. Restaurant was excellent food and staff. My room was near lift so lots of noise and footsteps.. Toilet was excellent.. Near all major locations 12 mins walk most
Stayed 2 nights in Sep 2025
Verified

8/10 Good

chris

Liked: Cleanliness, staff & service, amenities
Nice location, friendly staff and great pool/spa
Stayed 2 nights in Sep 2024