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"The room was clean, spacious comfortable. Took us a while to work out the air con/heating system but once we did it worked well. Sadly the restaurant / bar area was very chaotic. The food prices didn’t match the website and for the prices they were it felt awfully high vs the quality. Also the cocktails were not great. Mojito was pure lime juice. There was obvious favouritism to the bigger tables. When asking for our order they served the 2 bigger tables twice before coming to us and same when getting the bill. We understand money needs made but we didn’t need to sit for 20 mins waiting for the bill as she forgot. We then wanted some water to take back to our room, but there was commotion with another customer who wanted to complain. There were 6 people behind the bar but too busy gossiping and listening rather than serving anyone. When she finally did she said you should have just asked, all very unorganised. "

"Hotel itself lovely, but noise from recycling collection and trams woke me up at 5am"

"Convenient location with welcoming front staff"

"Not the best amenities and AC isn’t adjustable. But, still an enjoyable stay."

"Clean and nicely sized room, my only issue is that the shower was a tad small"

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"Nice room, carpets and surfaces are getting a little tired and stained but still the cost and location is perfect for a pre holiday airport stopover. "

"Nice clean big rooms."

"We had a fantastic stay at Kimpton Clock Tower. Our room was spacious and well furnished with everything we needed. We enjoyed dinner and breakfast in the Refuge restaurant. Tom and the team took great care of us and went the extra mile to make our stay comfortable. "