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"Nice breakfast is the positive. Noisy, dated room. Room 2 poor location to bar and restaurants. Not worth river view."

"Parking was safe but not very big for size of hotel . "

"When we arrived the rescue potion staff were very helpful and friendly. We didn’t use many of the amenities such as breakfast, the pool etc the staff in the lounge and bar again were very friendly. The bedroom and particularly the bathroom and shower were exceptionally clean and very large for a hotel, very impressed. The hotel internally is beautiful and a pleasure to walk around, in particular the staircase and corridor leading to the bar. Would definitely stay there again when next we visit, and would recommend to anyone asking"

"Breakfast and all staff were very friendly and helpful "

"Amazing service, good sized room and clean"

"Modern stylish room with chaise long. Great central location room had view of York minster."

"Great hotel in York old town. "

"Beautiful hotel, great location. Rooms are clean and roomy. Breakfast is good quality especially the full English."

"Great breakfast and awesome staff. Small gripe that the rooms could do with an upgraded TV allowing screencast or streaming and possibly a mini fridge (might be available in upgraded room) but overall this is hotel is great"