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"The location of the hotel is hard to beat. Decor, style and furnishings were excellent. Perhaps the nicest shower I've experienced at a hotel in a long time. The breakfast was over-priced for somewhat disappointing fare "

"Great family room "

"Delicious and the staff was excellent ! The desk staff was the best ! The room was very clean and spacious. Definitely will stay here again on our next trip back. Thank you "

"Lovely hotel. Great location. The bathroom needs a revamp tho and the room was sooo hot with no air con. "

"The location of the hotel couldn’t have been better, the rooms were clean and appeared newly decorated, in a style which complemented the age of the building. The staff were exemplary, nothing was too much trouble. The breakfast was fresh, beautifully presented and bountiful. We were very lucky with parking as they had recently reopened their car after a 1 years closure, this made everything very convenient. We are looking forward to further stays at The Francis Hotel in the future and would recommend it to anyone considering a stay there. "

"Good breakfast spread, with exception of no eggs available. No problems with room set up, excellent staff no problem too small to sort. Easy to find hotel. This was my first stay and would hope to stay next time I travel to Bath. "

"The swimming pool and facilities were awesome."

"Room was shabby at best. Bed was clean but floor dirty and the bathroom was disgusting. Plug didn’t drain, taps in a state, shower barely worked, blind in room broken, room so hot had to have window open (no air con). Not sure what the standard rooms were like but this was a club room!"

"Breakfast was a buffet but staff brilliant and rooms clean"