Find Hotel with a Concierge in Brinchang

"Our stay at Nova Hotel was extremely disappointing. The room was unclean, with a strong, unpleasant smell and visible mould on the walls and ceiling. The mould was so severe that our child developed a bad cough during our stay — It was an unhealthy and distressing environment for a family. This was truly a terrible and unprecedented experience. I would not recommend this hotel to anyone, especially those traveling with children or anyone with health concerns. Basic cleanliness and safety should never be compromised. Very disappointed that this was even listed on a platform like Expedia."

"I'm not picky when it comes to where I stay, I only really require a decent-ish bed and a clean a bathroom. This hotel failed on pretty much every count. I didn't expect a luxury hotel but I had thought for the price we'd be getting a clean room. To start with looks much dingier than the photos, which is something I always expect but not nearly to this degree. The room had not been cleaned before hand as the bathroom was disgusting and the shower had what looked like it poop in the drain. The bed was itchy and uncomfortable which made for two nearly sleepless nights. The staff was at least friendly and the area around the hotel has some good restaurants and sights. Do not stay here."