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"I’ve stayed at my fair share of hostels and budget-friendly accommodations around the world, but Alajuela Backpackers Airport Hostel genuinely surprised me in the best way possible. From the moment we arrived, the entire experience felt warm, welcoming, and remarkably well-organized — but the real standout? Their shuttle driver, Jesus M. Let me be clear: Jesus M. is not just a shuttle driver. He is the heartbeat of this place. From the very first interaction, he went above and beyond in ways that most five-star hotels could only dream of. He didn’t just transport guests from point A to point B — he made every single person in that shuttle feel seen, cared for, and genuinely valued. Whether it was offering helpful local tips, accommodating everyone’s needs with a smile, or simply making the ride feel like part of the vacation itself, Jesus delivered an experience that was nothing short of exceptional. My partner and I were blown away by the level of personalized attention he gave us. He took the time to learn what we needed, answered every question we had about the area, and made thoughtful accommodations that showed he truly cared — not because it was his job, but because that’s just who he is. In a world where genuine hospitality is increasingly rare, Jesus M. is a breath of fresh air."

"Very helpful and friendly staff, great breakfast and great value for money"

"wonderful!!!!"

"An incredible place! "

"Magical place, great staff and an experience that made me feel totally connected to the rainforest. The natural hot springs, the horseback ride through the jungle, the chocolate tasting. All of it spectacular and is a great way to start your Pura Vida trip. Would highly recommend "

"Clean room. Excellent staff! "

"After a late night arrival due to our delayed plane ride, we were treated with kindness and patience in the wee hours of the morning. Vicky helped to arrange a taxi for us in the morning, and made sure we could safely get to our room. The room was clean, and exactly what we needed after a long day of traveling. In the morning when she needed assistance she was there with a helping hand. This was a great landing spot upon our arrival. "

"Super friendly staff, from the front desk Diego to the restaurant Carlos, could not have asked for better service. Food was great as well. "

"Clean rooms, friendly staff and nice breakfast with fresh fruits"