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"The room was clean and the bed very comfortable, but the photos did make it look a bit better than in real life."

"Very good "

"A very excellent hotel with friendly, professional staff. I took advantage of the pool, the concierge service to leave my bags before check in and room service which was very clean. My main complaint is that the walls are very thin and I could constantly hear the family in the large room next door talking, the microwave beeping, and the dragging around of furniture. Not super sound proof. "

"Staff were wonderful, so helpful & attentive. The room was very clean and well appointed, beds were very comfortable. Great water pressure in the shower. We did have some issues every night with the air con automatically switching to a temperature that was too warm. The lack of the provision of any cold drinking water in the room was a bit of an issue however, we didn't have time to ask housekeeping about this. I'm sure they would have addressed this for us if we'd raised it with them. "

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"Clean room and great staff "

"Great location and good parking . Clean and comfortable "

"Staff were wonderful and very accommodating. Location is perfect for Queens St Mall access. Rooms unfortunately are tired and ready for an upgrade. Gym and equipment are good. Pool is perfect for families. Valet Parking service is handy especially in the city."

"Pretty average service and rooms, 4-star questionable, no gym or pool onsite as Expedia claims. Good location."