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Deltour Hotel Puy en Velay

3.0 star property
Pet-friendly hotel with free parking connected to the convention center in Brives-Charensac

Choose dates to view prices

Deltour Hotel Puy en Velay, near Le Puy Cathedral, offers a vibrant setting with a garden, shopping mall, bar, and business center. Nearby attractions include the Statue of Our Lady of France and Cathédrale Notre Dame. Enjoy in-room WiFi and lobby coffee/tea.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room with 1 Double Bed and 1 Single Bed

Premium bedding, minibar, individually furnished, desk

Triple Room with 1 Double Bed and 1 Single Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Renovated in 2021
Blackout drapes/curtains
Premium bedding
Day bed
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, individually furnished, desk

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Renovated in 2021
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, individually furnished, desk

Standard Double Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Renovated in 2021
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, individually furnished, desk

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Renovated in 2021
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, minibar, individually furnished, desk

Superior Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Map
4, rue de Genebret, Brives-Charensac, Haute-loire, 43700

What's nearby

  • Statue of Our Lady of France - 3 min drive - 2.4 km
  • Le Puy Cathedral - 4 min drive - 2.5 km
  • Musée Interactif Hotel-Dieu - 4 min drive - 2.5 km
  • Musée Crozatier - 4 min drive - 3.2 km
  • L'Abbaye de La Chaise Dieu - 5 min drive - 3.5 km

Getting around

  • Le Puy-en-Velay Station - 3 min drive
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 63 min drive

Restaurants

  • ‪Total Access - ‬2 min drive
  • ‪Le Regina - ‬3 min drive
  • ‪La Pizza - ‬3 min drive
  • ‪Le Majestic Brasserie Café - ‬3 min drive
  • ‪Restaurant Taverne Maitre Kanter - ‬3 min drive

About this property

Deltour Hotel Puy en Velay

Hotel remodeled in 2021 and located near Le Puy Cathedral
Located close to Statue of Our Lady of France and Cathédrale Notre Dame & Cloister, Deltour Hotel Puy en Velay provides a terrace, a shopping mall on site, and a garden. Adventurous travelers may like the cycling at this hotel. Free in-room WiFi is available to all guests, along with a bar and a business center.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and express check-out
  • Express check-in, coffee/tea in the lobby, and outdoor furniture
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and hair dryers
  • Wardrobes/closets, cable channels, and free tea bags/instant coffee

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  • Parking included
  • Free WiFi
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The price is AED 212
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 13 to 13 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Mountain biking
  • Shopping mall
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2006
  • Eco-friendly cleaning products used
  • Renovated entire property - May 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of EUR 5.5 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 13 to 13 for adults, and EUR 0 to 0 for children
  • Pet fee: EUR 5.5 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Deltour Hôtel Puy en Velay
Deltour Hôtel Puy en Velay Brives-Charensac
Deltour Puy en Velay
Deltour Puy en Velay Brives-Charensac
Deltour Puy En Velay
Deltour Hotel Puy en Velay Hotel
Deltour Hotel Puy en Velay Brives-Charensac
Deltour Hotel Puy en Velay Hotel Brives-Charensac

Frequently asked questions

Is Deltour Hotel Puy en Velay pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 5.5 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Deltour Hotel Puy en Velay?

Self parking is free at this property.

What time is check-in at Deltour Hotel Puy en Velay?

Check-in start time: 1:30 PM; Check-in end time: midnight.

What time is check-out at Deltour Hotel Puy en Velay?

Check-out is at 11 AM. Late check-out is available for EUR 25 (subject to availability).

Where is Deltour Hotel Puy en Velay located?

Situated in a shopping district, this hotel is within 2 mi (3 km) of Le Puy Cathedral, Musée Interactif Hotel-Dieu, and Cathédrale Notre Dame & Cloister. Statue of Our Lady of France and Church of St-Michel are also within 2 mi (3 km). Le Puy-en-Velay Station is 24 minutes by foot.

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Reviews

Deltour Hotel Puy en Velay Reviews

8.4

Very Good

8.4

Cleanliness

7.2

Location

8.4

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 141 out of 359 reviews
Rating 8 - Good. 160 out of 359 reviews
Rating 6 - Okay. 37 out of 359 reviews
Rating 4 - Poor. 15 out of 359 reviews
Rating 2 - Terrible. 6 out of 359 reviews

Reviews

8/10 Good

Roquel

Liked: Cleanliness
My family and I were pleased about our stay at Deltour Hotel. The property was small, but clean, quiet, and the staff were friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was ok and very good dîner as usual
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

We spent one night at the hotel. Our arrival and check in was done by friendly and helpful receptions. The room was large and well presented, the bed very comfortable. The shower was nore tgan adequate. We were very happy, and should we travel this way again, we would happily overnight here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Christian

Excellent séjour à tous points de vue
Stayed 1 night in Sep 2025

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien... un seul détail à signaler : le fonctionnement compliqué de la TV
Stayed 1 night in Sep 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre assez grande et endroit calme. À quelques minutes du Puy en Velay.
Stayed 1 night in Sep 2025

8/10 Good

daniel

Liked: Cleanliness, amenities
Hôtel à proximité du centre du soit en Velay. Pratique pour une nuit d’étape de voyage. Gentillesse du personnel.
Stayed 1 night in Aug 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle surprise

Très belle chambre, literie confortable, salle de bain agréable et pratique, climatisation fonctionnelle. Je recommande
Stayed 1 night in Jul 2025

4/10 Poor

Julien

Liked: Cleanliness, staff & service
Décevant car 2 coupures de courant d’une heure , wifi très mauvais,salle de bain et literie vieillissante
Stayed 1 night in Jun 2025

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil. Hôtel tranquille et confortable, bien situé et proche du centre du Puy en Velay. En montant un peu (évidemment) une "petite coulée verte", ancienne voie de chemin de fer, vous invite à la promenade à pied et en vélo sur quelques dizaines de km. Petit déjeuners copieux à base de produits locaux (exceptés le thé et le café). Hôtel à recommander sans réserve.
Stayed 3 nights in May 2025

10/10 Excellent

Anaïs

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent petit dejeuner avec des produits locaux ppur un prix honorable ! Hotel propre et accueil chaleureux. Merci
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Odette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjour dans une chambre confortable

Chambre confortable au calme avec une bonne literie. Je recommande.
Stayed 1 night in Apr 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accueil top

Un grand merci à Noheyla poir son accueil chaleureux, son professionalisme exceptionnel, sa réactivité tres appreciable. Un grand merci a Nathalie pour sa bonne humeur au quotidien et sa réactivité hors pair. Jai passe un super séjour. Je reviendrai sans hesiter . Merci Mesdames 🙏
Stayed 5 nights in Apr 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande cet hôtel

Je recommande cet établissement. Je suis satisfaite du confort de la chambre et des équipements. Amabilité et disponibilité de l'ensemble du personnel. Séjour d'une nuit en famille à l'occasion d'un événement sportif.
Stayed 1 night in Apr 2025

6/10 Okay

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities

Black mold

Black mold in the shower that had been painted over.. Not, just our shower but every shower we looked into (housekeeping had all the doors opened).. Beds were hard and pillows were flat..
Stayed 1 night in Apr 2025

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien. Personnel chaleureux et accueillant. Le petit dejeuner etait incroyable
Stayed 1 night in Jan 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Établissement à recommander

Hotel calme Idéalement situé à proximité de la RN 88. Accueil sympathique. Chambre spacieuse et confortable. Petit déjeuner exceptionnel avec spécialités régionales.
Stayed 1 night in Nov 2024

4/10 Poor

Angèle

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Pas de chauffage

La chambre n’était pas propre, en particulier la douche, et le chauffage ne fonctionnait pas, en plein mois de novembre
Stayed 1 night in Nov 2024

10/10 Excellent

Sabine

Liked: Cleanliness, property conditions & facilities, room comfort

Un personnel génial !

Le seul dommage étant que nous avons eu dans la triple un lit simple pour un couple, mais les lits avaient l'avantage d'être confortables. À revoir les joints de la douche qui sont fortement moisis c'est dommage.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confort et serviabilité

Hôtel de bon confort et très bon accueil
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh squeezed orange juice
Stayed 2 nights in Oct 2024

8/10 Good

Vanessa

Télé disponible mais aucune chaîne . Nous avons pu heureusement connecter prime vidéo. Merci de sensibiliser les clients aux emplacements des bornes électriques par des panneaux . Deux voitures thermiques stationnées devant . Sinon hôtel et personnel agréables
Stayed 1 night in Oct 2024

8/10 Good

MAnfred

Liked: Cleanliness, staff & service, property conditions & facilities
Liegt im Industriegebiet, aber nettes Personal und Zimmer in Ordnung.
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hitel sympathique pour une étape
Stayed 1 night in Sep 2024