Search Apartments in Broadway Station

"Our stay at Crowne Plaza was overall average and unfortunately did not fully meet expectations. The biggest issue was at reception — one of the front desk ladies was quite rude and not welcoming, which created a poor first impression. Customer service at check-in should feel friendly and helpful, but that was not our experience. Housekeeping and cleanliness also need improvement. The room had a noticeable bad smell, and the carpet did not appear clean. Overall cleaning standards were below what we expected from a hotel of this level. Breakfast was another disappointment, as the same items were served every day with very little variety. Additionally, no complimentary water was provided in the room. When I asked reception, I was told to purchase a small bottle from the vending machine for $3, which felt unreasonable for hotel guests. One positive point: the kitchen staff were excellent — polite, helpful, and hardworking. They were the highlight of our stay. Overall, the experience was average, and improvements in customer service, cleanliness, and guest amenities would make a big difference."

"It was good "

"Excellent value for the area. Property is secured but parking lot is not. Walkable to restaurants & shops, right now Milbrae Bart station. Room is comfortable with soft towels &a coffee machine, safe but surprised our standard room does not have a frig. (Only deluxe does) but front desk offered to keep our things & blue ice cold in their frig. It’s an easy in and out kind of inn, good for a short stay before an early flight. "

"It was a very comfortable and relaxing room, we would definitely book on our next stay, highly recommend the restaurant, we had eggs Benedict and a burrito for breakfast! Definitely drop the fork destination dishes! "

"The staff is amazing and super firendly enjoyed my stay thanks again!"

"Staff was very friendly but this hotel is a the worst hotel I have stayed at in over 20 years of in international travel. No hotel in the 21st century should be this squalid. "

"Yes "

"An amazing find!"

"Wonderful place"