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"Breakfast was a bit kaos, but it was a nice stay."

"Friendly staff. Good location for train travellers."

"Great reception staff, helpful and professional. Hotel is interesting and characterful. Comfortable well decorated room with decent linen. Decent breakfast but porridge was a bit watery A few downsides…… A lot of noise from the bar opposite until 11.30 and there is only single glazing because of its age. Heating from the A.C. panel was slow in heating the room, however the central heating kicked in during the night and the pipes were noisy with the constant sound of running water in the room. Shower in the morning was no more than a tepid trickle even when set to fully hot. Grubby curtains and no nets in the room although other rooms had them. Wouldn’t stay again as there are plenty of options in this price range. Parking expensive at £17 for residents."

"Lovely stay, it was my second time there. However, I was in a room that was right above the fans/generators or something so it was really noisy even at nearly 11pm and came back to life at 5am. Other than those times I slept well. The room needed a new TV the screen was purple and didn’t have any other colouring. I would stay again though, it is a lovely hotel and the food is delicious too. East parking and great facilities, "

"The staff was excellent, especially Mandakni at the restaurant and her manager. They were professional and knowledgeable, offering good food recommendations. We really enjoyed the pool area. My kids loved it. The only downside is that parking is farther away and costs an additional around £25. "

"Enjoyable pool, loved the secr"

"Perfect location to the Roman Baths and downtown. Near lots of restaurants as well."

"Staff were all very friendly at reception. The staff member on duty at the pool reception early (7 am) Sunday morning was more interested in watching his screen than talking to us. The rooms are spacious with generous sized bathrooms. Furniture and fittings are all a little worn looking but perfectly adequate for our trip. "

"Everything perfect "