"Safe"

"When we arrived there was a police car in the driveway with a police dog. I understand not the fault of the hotel but... not a welcome sight. They said we would be greeted at the desk sorry there was someone there but that was not a greeting we received. The room was sparce with no table to write on. The sink had a broken water valve so we could not get hot water that was room 113. We notified front desk but he never wrote that down so who knows if next person will have same problem. We never...

"I got bit on my face by a spider and I left the two night stay a day early. Staff didn't do anything about it or refund my money"

"For a none smoking property I felt like I walked to a cigarette’s chimney because of the smoke smell. I had to wait about 15 to 20 minutes to be checked in and not because it was busy but because there was nobody available. When the guy at the front desk finally showed up, there was no apologies, no greeting but a simple do you want to check in, unprofessional service at its best. Woke up in the morning, there was no hot water in the room at all, called the front desk to find out what was going...