2/10 سيّئ للغاية
Lucy
14 أكتوبر 2025
I sent an email asking the hotel about public transport to get to the hotel and the worker Valentina told me the trains to get I tild her TAXI was not an option. 90 euros taxi 70 euros night at the hotel. To our surprise trains were not working due to maintenance she should have told me. I was till 2 o' clock in the morning picking up buses and trains and there was NO possible way to get to Brunello. I am with a minor it was absolutely horrendous. We had to go to Milan Centrale and obviously find another hotel.
I sincerelly think it is misleading propaganda and she should have warned me : THERE IS NO TRAIN WORKING TODAY.
IT was no show because of the impossibility to get there. The add should be clear our hotel is for people with a car or people willing to pay 90 euros for a taxi!
I will ask for a reimburse because I find this unfair and unacceptable.
Lucy
أقام ليلة واحدة (1) في شهر أكتوبر عام 2025