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"We loved this hotel and the staff! They were very helpful with all of our needs. The only complaint is that the coffee and beverages in our room were not restocked daily. Our last morning there we had no more coffee and had no time to get it elsewhere prior to our departure to the airport. Everything else was top notch!"

"Great place to stay in Lisbon to eat and shop in the old district. Lots of beautiful views and culture."

"Hotel is beautiful. Staff is very friendly. Rooms were clean and had asl the amenities. We had access to sky lounge and breakfast and staff were amazing!"

"The management was very friendly"

"Very clean and very friendly staff."

"Excellent breakfast"

"Customer service was outstanding. Staff went extra distance to help guests have a pleasant stay. It is not close by to tourist attractions but that helps one relax and enjoy their time. There isn't heavy traffic that makes people cold and impersonal. Hotel worked to be sustainable. It was first time had key made from wood. Hotel administrators or owners need to clarify shuttle service. Availability and use of shuttle for customers to use needs to be better explained. Sometimes shuttle is full for people who don't plan in advance. "

"Nice modern hotel very convenient to train station and riverfront. Staff very helpful with tourist questions."

"The location was perfect! The staff member at check-in was amazing!"