"It makes Fawlty Towers look professional, friendly and clean. Couldn't quite believe this is a functioning institution. The fact they refuse to refund the booking only adds insult to injury. Shame on Hotels.com for even listing this place. And shame for them not protecting their users by refunding themselves."

"Very pleasant stay room well equipped and very clean. Hosts were polite and informative. Very well positioned for babbacombe downs. Would definitely stay again and recommend to others."

"To be honest, I was expecting a little bit more when it said condo. My room is a converted outbuilding about the size of a garage although all the other rooms seem to be in the main building and look a lot larger. The good points close to the city close to the train station is access to shops there is Parking around the corner for £10 for 24 hours and it was quite quiet where I was. The bad not terribly clean dead flies all on the windowsill. The dish cloth had Brown stains all over it the half...

"Skønt, hyggeligt og rent hus med en god placering. "

"Lovely apartment in Royal William yard, easy check in process. Lots of lovely eateries near by. The apartment is beautiful, the bed super comfy, the whole place warm and cosy. As in the description there are no curtains or blinds at the windows due to planning regulations - so if you're a light sleeper take an eye mask. The stairs up to be mezzanine bedroom are narrow and steep, not a problem for us but could potentially be difficult."

"Very central - whether walking or catching an uber - easy to get around. Lots of places to eat / buy groceries 2mins up the road. Bedding and towels were provided for everyone staying in the apartment. Also things like dish soap, shower gel, shampoo etc were also provided."

"Everything was great, exactly as stated, cant fault at all, highly recommend"

"Great location, but some room for improvement Great location, just a stone’s throw from the main beach in Torquay. The flat had all the amenities we needed for cooking, which was a plus. Unfortunately, there were a few things that let the stay down. The dining table only seats two people, despite the flat accommodating four. This meant our children had to sit at the table while we ate standing at the kitchen counter. Although the toilet looked clean, there was a noticeable smell of urine. The...

"The RWY is a beautiful spot and you can easily take the ferry from there to Cremyll (Cornwall) or round to Barbican which opens up access to all the different ferries and tours. The apartment was really good but some things needs to be attended to, the dryer option on the washing machine kept error in out so all clothes had to be hung on the clothes rack to dry, not the end of the world but inconvenient. The oven door isn’t closing properly so lets a great deal of heat out and the extractor fan...