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Four Seasons Gresham Palace

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Luxury
5.0 star property
9.8

Exceptional

Riverside elegance with Danube views

Located on a pleasant boulevard, this beautifully restored hotel offers breathtaking views of the Danube River and a splendid atmosphere. Delight in a fabulous dining experience with award-winning bartenders and exceptional service that ensures a memorable stay.

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is AED 2,819
AED 3,072 total
includes taxes & fees
3 Jul - 4 Jul

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Danube River View Room, 2 Twin Beds

Premium bedding, down comforters, Select Comfort beds, minibar

Danube River View Room, 2 Twin Beds

  • River view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Danube River View Room, 1 King Bed

Premium bedding, down comforters, Select Comfort beds, minibar

Danube River View Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for River View Park Suite, 1 King Bed

River View Park Suite, 1 King Bed | Premium bedding, down comforters, Select Comfort beds, minibar

River View Park Suite, 1 King Bed

  • River view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Gresham Room, 2 Twin Beds

Premium bedding, down comforters, Select Comfort beds, minibar

Gresham Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Gresham Room, 1 King Bed

Premium bedding, down comforters, Select Comfort beds, minibar

Gresham Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior King

Premium bedding, down comforters, Select Comfort beds, minibar

Superior King

9.4 out of 10
Exceptional
(22 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Park Suite, 1 King Bed

Park Suite, 1 King Bed | Premium bedding, down comforters, Select Comfort beds, minibar

Park Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Premium bedding, down comforters, Select Comfort beds, minibar

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, River View (Park | Two Queens)

Suite, River View (Park | Two Queens) | Point of interest

Suite, River View (Park | Two Queens)

  • River view
  • 85 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite (Tower)

Suite (Tower) | Premium bedding, down comforters, Select Comfort beds, minibar

Suite (Tower)

  • River view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
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The price is AED 2,095
AED 2,284 total
includes taxes & fees
1 Jul - 2 Jul
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About the neighborhood

Located in Budapest City Centre, a neighborhood in Budapest, Four Seasons Gresham Palace is in the entertainment district. Szechenyi Chain Bridge and Hungarian State Opera House are notable landmarks, and some of the area's activities can be experienced at Budapest Christmas Market and Gellért Thermal Bath. Ferris Wheel of Budapest and E-Exit Escape Games are also worth visiting. Visit our Budapest travel guide
Map
Széchenyi István tér 5-6, Budapest, 1051

What's nearby

  • Chain Bridge and Royal Palace, Budapest, Hungary
    Szechenyi Chain Bridge
    2 min walk - 0.2 km
  • Panoramic view from the Saint Stephand Basilica to the skyline of Budapest, Hungary, with a christmas market at the square during a colorful winter sunset
    Budapest Christmas Market
    5 min walk - 0.4 km
  • 0_BAM2FJ
    Vorosmarty Square
    5 min walk - 0.4 km
  • St. Stephen's Basilica
    St. Stephen's Basilica
    5 min walk - 0.5 km
  • Parliament Building
    Parliament Building
    9 min walk - 0.8 km

Getting around

  • Széchenyi István tér Tram Stop
    3 min walk
  • Budapest Boraros Square Station
    4 min drive
  • Ferenc Liszt Intl. Airport (BUD)
    42 min drive

Restaurants

  • Pontoon
    4 min walk
  • Mùzsa
    2 min walk
  • Tokio
    1 min walk
  • Cafe Brunch Budapest - Bazilika
    3 min walk
  • CAUSE Roastery
    4 min walk

About this property

Four Seasons Gresham Palace

Luxury hotel near Budapest Christmas Market
Close to Szechenyi Chain Bridge and St. Stephen's Basilica, Four Seasons Gresham Palace provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. Indulge in a body wrap, a hot stone massage, and a body scrub at the onsite spa. The on-site international cuisine restaurant, Kollazs Brasserie and Bar, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to 2 bars and a gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • An indoor pool along with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), an elevator, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 179 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with hydromassage showers and designer toiletries
  • 55-inch LCD TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Four Seasons Gresham Palace is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 60 per day)
  • Valet parking on site (EUR 60 per day)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 60 for adults and EUR 30 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Kollazs Brasserie and Bar
  • Muzsa

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hospital bed
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1906
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee: 100-percent of room rate for check-in between midnight and noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 60 for adults and EUR 30 for children
  • Airport shuttle fee: EUR 330 per vehicle (roundtrip, maximum occupancy 3)
  • Covered self parking fee: EUR 60 per day
  • Valet parking fee: EUR 60 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 100-percent of room rate for check-in between midnight and noon
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - HU23088977
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Property Registration Number SZ19000847

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Four Seasons Gresham Palace have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Four Seasons Gresham Palace?

As of 7 June 2026, prices found for a 1-night stay for 2 adults at Four Seasons Gresham Palace on 3 July 2026 start from AED 2,819, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Gresham Palace pet-friendly?

Yes, Four Seasons Gresham Palace allows dogs (limit 1 total) with a maximum weight of up to 15 lbs per pet.

How much is parking?

Self parking is available for EUR 60 per day. Valet parking is available for EUR 60 per day. Limited spots are available.

What time is check-in at Four Seasons Gresham Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from midnight– noon for a fee of 100%.

What time is check-out at Four Seasons Gresham Palace?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Four Seasons Gresham Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 330 per vehicle applies.

Where is Four Seasons Gresham Palace located?

Located in Budapest City Centre, this luxury hotel is within a 5-minute walk of Las Vegas Casino and Szechenyi Chain Bridge. Budapest Christmas Market and St. Stephen's Basilica are also within 10 minutes. Széchenyi István tér Tram Stop and Eötvös tér Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Seasons Gresham Palace Reviews

9.8

Exceptional

10

Cleanliness

10

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 617 out of 707 reviews
Rating 8 - Good. 63 out of 707 reviews
Rating 6 - Okay. 19 out of 707 reviews
Rating 4 - Poor. 3 out of 707 reviews
Rating 2 - Terrible. 5 out of 707 reviews

Reviews

Verified

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way. The location of the hotel is superb as you’re opposite chain bridge and all the local restaurants are fantastic.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, excellent staff. Very close to the Christmas market and cruise port
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Excellent Stay – 4 Nights at Four Seasons Budapest We had an amazing 4-night stay at the Four Seasons Hotel Gresham Palace in Budapest. The location is perfect with beautiful views of the Danube and easy access to everything. The hotel is elegant, the rooms are spacious and spotless, and the service is truly outstanding—friendly, professional, and attentive. One of the best luxury hotels we’ve ever stayed at. Highly recommended!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Discovery of Budapest and the Four Seasons Hotel!

Everything was really fine. A wonderful stay with a very professional staff.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travelled with my niece . Beautiful hotel and perfect location . Not very intimate the bar area feels like you’re in a shopping arcade . Spa very expensive and very small . Bit disappointing. I would stay again re the location and food
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mehrnoush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel great location fabulous staff great restaurant The best location
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Four Seasons hotels are consistently excellent and this was no exception. Beautiful hotel with great location, right on the Danube and near everything
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay! Staff was wonderful extremely kind.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel

It was the most beautiful hotel we have ever stayed in. Service and attention was outstanding.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was absolutely perfect. The location is walkable to almost everything and is so beautifully situated right across from the river. The restaurant and bar were excellent. But what stood out the most was the hospitality and attention to detail.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

sungho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff good service and desssert is very delicious
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

LUCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, high level of food and services, lovely and fantastic staff. I really great experience
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect with my stay, I never wanted to leave, this hotel and the views from it are awesome. The staff, room, spa, food was all amazing. I’m very picky with hotels and this far exceeded my expectations.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most spectacular setting in Budapest, with top knotch staff and services
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Budapest

Checking in was very easy. The hotel staff was incredibly nice. They provided excellent service. All expectations were met and exceeded. I highly recommend staying here at this beautiful hotel.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Iuditha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We had an amazing stay! The architecture of the hotel is beautiful with lots of attention to detail. The food is very good, we had nice snacks at the bar and a great dinner at the restaurant. The atmosphere is welcoming, staff is friendly and helpful, and the beds are super comfortable. I loved the spa here! I had the Hungarian Moor Mud therapy with an amazing therapist. Tunde was very professional and also intuitive. She knew exactly where to focus and what to do to make me feel relaxed and comfortable. I would highly recommend her!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintained in impeccable cleanness is yet with a charm of historical building. I enjoy every minute of stay the staff was very professional, helpful, willing to accommodate the majority of my request. The food was great in the restaurant and in room service.I highly recommend to stay more than couple of days , since the atmosphere is so relaxing . I am looking forward to come back there
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second visit at the hotel… All is absolutely in the highest standards. Love it.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Four Seasons Gresham Palace. I was able to purchase an upgrade to and even better room with a spectacular view. The room was super clean and cozy. Service was 5-star and the food was amazing. I did not want to leave and look forward to going back again!
Stayed 4 nights in Oct 2023
Verified

6/10 Okay

Xiaomei

Liked: Cleanliness, property conditions & facilities
The location was great, opposite the famous chain bridge. Other than that frankly it’s not worth the money: it’s our last night at Budapest and we upgraded our room for the view of the bridge and the Buda skyline so the room costed three time as much as the superior room in Anantara New York Palace (where we stayed previous two nights ) yet the quality wise is at par at the best apart from the view. It’s five star no less but not exceptional compared to others. Having said that the hotel did try to provide a good experience for guests. It was our anniversary so the hotel prepared a beautiful dessert with a heart on it and a heart shape by red flower petals, which is very nice. When we got in our room my partner tried to use the coffee machine but it didn’t work so we had to call the housekeeping to get a replacement. The coffee pots are great but no milk/ cream - you have to call to get it, which is not what you expect from the Four Seasons. The staff of front desk were friendly enough but not as warmly and diligently as those at Anantara. Perhaps the lobby area in Anantara is so grand in contrast the lobby area at Gresham Palace though very Art Nouveau but the scale is nowhere near something called palace. Also the lifts are decorated very dark which is opposite of welcoming. So be prepared for the underwhelming feeling when you step in the entrance.
Surprised by the not up to standard sofa.
Unremarkable decorations.
Spacious corridor.
Room side ok but some furniture needs updating. Sofa and chairs look cheap.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aryeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most probably the best service in the world.

While the four seasons chain is well known for their "over the top" service, this hotel and staff take that concept to a new high. their attention to detail, and their true talent at delighting their customers to the point of making each one feel like royalty is truly breathtakingly incredible. they blew us away. this experience is incredible, and a real gift to humanity. thank you. it probably goes without say that the hotel is stunning, perfectly located, rooms incredibly comfortable, public areas are an experience of their own, and Spa services are a true delight, probably the best i have experienced anywhere in the world. this was my second stay, so i can say that this was not a one time luck - they have mastered the hospitality concept and turned it into a science. well done!! we will be back, for sure.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the city, this hotel is gorgeous. It's historic glory, location and ambiance make it the best hotel in Budapest. What's more, the service was impeccable. A special thank you to DENNIS, the manager of the KOLLASZ restaurant. He was professional, engaging, helpful, funny and relatable. Incidentally, this restaurant is a gem, and this city is full of amazing eateries. Also. Chelli, the sommelier. Of course, I'm sure I didn't spell her name correctly, but I hope whoever is reading this, knows the young woman I'm writing about. Oh, and also the woman who brought my wife ice to our room for her blister (bring walking shoes!) There are even more interactions I can describe, but these 3.stand out. A beautiful hotel is nothing more than a shell without the people behind it. I highly recommend the GRESHAM for anyone staying in Budapest. My wife and I know we will only stay here for our next visit. It's hard to imagine another girl topping our experience.
Stayed 6 nights in Nov 2024
Verified

2/10 Terrible

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The concierge service was terrible, not what you expect out of the four seasons. The flat out refused to help us book museums at Buda castle, stating we would be able to book it when we got there. We walked there in the snow and when we got there and tickets were sold out.. Really disappointing. We notified the staff and then actually helped us book tickets to parliament. They had said previously said we had to call them at 7:30am on Saturday morning. They gave us the wrong times and told us we had to be there extremely early so we ended up waiting outside for ages and could have had a much more relaxed morning.
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 3 nights in Jan 2026