Holiday Inn Express Hotel & Suites Hamburg by IHG

Property class: 2.5

Choose dates to view prices

Consider a stay at Holiday Inn Express Hotel & Suites Hamburg by IHG and take advantage of a free breakfast buffet, dry cleaning/laundry services, and a business center. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is AED 511
AED 581 total
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

A hotel room with two single beds, a nightstand with a lamp, and a framed picture on the wall.

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

9.2 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

A bed with white bedding and pillows against a wooden headboard.

Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

A bed with white bedding and pillows against a wooden headboard.

Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking (Leisure)

A modern hotel room with a large bed, bedside tables, a desk, and a window with blinds.

Room, 1 King Bed, Non Smoking (Leisure)

9.0 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a striped sofa, two bedside tables with lamps, a wooden headboard, and a framed picture on the wall.

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A bathroom with a sink, mirror, towel rack, and toiletries.

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of trees.

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(60 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the neighborhood

Hamburg is home to Holiday Inn Express Hotel & Suites Hamburg by IHG. Graycliff Conservancy and St. Paul's Episcopal Cathedral are local landmarks, and some of the area's attractions include Erie County Fair & Exposition and Hamburg Fairgrounds. Looking to enjoy an event or a game? See what's going on at Highmark Stadium or KeyBank Center. Spend some time exploring the area's activities, including golfing. Visit our Hamburg travel guide
Map
3565 Commerce Place, Hamburg, NY, 14075

What's nearby

  • A stadium filled with spectators, an American flag, and a large screen displaying an event.
    Highmark Stadium
    7 min drive - 9.3 km
  • An aerial view of a city with a river, bridges, highways, and a stadium.
    KeyBank Center
    20 min drive - 22.7 km
  • A river with a waterfall, a bridge, and a Ferris wheel.
    Walden Galleria Mall
    21 min drive - 27.4 km
  • A large waterfall cascading into a river surrounded by lush greenery and cliffs.
    Niagara Falls State Park
    52 min drive - 70.2 km
  • South Shore Golf Course
    1 min drive - 1.5 km

Getting around

  • Buffalo-Depew Station
    21 min drive
  • Buffalo Niagara Intl. Airport (BUF)
    32 min drive

Restaurants

  • Subway
    5 min drive
  • McDonald's
    19 min walk
  • Chipotle Mexican Grill
    4 min drive
  • Chiavetta's Chicken
    7 min drive
  • Cyclone Bar
    7 min drive

About this property

Holiday Inn Express Hotel & Suites Hamburg by IHG

  • Hotel near Highmark Stadium
  • Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a business center at Holiday Inn Express Hotel & Suites Hamburg by IHG. Stay connected with free in-room WiFi.
  • Additional perks include:
    • An indoor pool
    • Free self parking
    • Laundry services, a porter/bellhop, and a 24-hour front desk
    • An elevator, smoke-free premises, and a computer station
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 84 individually furnished rooms have perks such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with tubs or showers and hair dryers
    • 32-inch HDTVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Hamburg by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–9 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Hamburg by IHG?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Hamburg by IHG on 8 November 2026 start from AED 511, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Hamburg by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Hamburg by IHG?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotel & Suites Hamburg by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express Hotel & Suites Hamburg by IHG located?

Situated in Hamburg, this hotel is 1 mi (1.7 km) from South Shore Golf Course and within 3 mi (5 km) of Hilbert College and The Fairgrounds. Ten Thousand Vines and Lake Erie are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel & Suites Hamburg by IHG Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 589 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 71 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fi
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The o ly problem is had was 1 night it smelled like smoke in our room, so bad my husband called the desk to report it. Otherwise great place, nice breakfast, friendly staff.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast. Biscuits and gravy!
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed coffee in room Waffles at breakfast ?fresh eggs too
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second year staying here for.our girls tailgate weekend. The staff was excellent, the room was well taken care of and clean and the location to the stadium was great.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The gentleman at the front desk, at 2pm on 9/25 was not helpful. Very short, non informative on when an early check in would be available (only 45 minutes early). He kept saying "they are still cleaning the rooms." The hotel was pretty empty that afternoon, and there were plenty of unoccupied rooms. Additionally, housekeeping was cleaning all 75 room at once? We had just finished a 10 hour drive(which I called ahead and was told early check in wouldn't be a problem). We have stayed there our last 3 visits to the Buffalo area for the game, already booked a different hotel for our Thanksgiving trip due to his attitude and lack of customer service.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness
The beds were not comfortable
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, clean rooms and comfortable, nice sit down area to eat breakfast
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
The free breakfast was a good perk. The room was spacious and the beds were comfortable, but there were several hairs in the tub upon arrival and the wallpaper was peeling off the walls in the bathroom.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good hot breakfast. Very accommodating staff. Reserved a room with king bed but when opened the door it had 2 queens. Staff able to make the change to a different room. Requested 2 extra pillows at check in and staff provided them immediately. Nice size tv with good variety of channels. Appreciate refrigerator in room for our drinks. Easy access from Rt 90/NYS Thruway. Short drive to restaurants and a Dairy Queen!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that we could get it last minute!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean was our main goal
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, breakfast, super clean
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Nice breakfast. Very clean room. Night light in the bathroom always appreciated
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very helpful and welcoming. This hotel has everything I expected from a Holiday Inn Express.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was great
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and great location.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The first room we were given had an overwhelming musty odor and the a/c unit door was hanging off. We requested another room. While our request was granted promptly, the 2nd room had a bad smell.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean; the bed super comfortable; breakfast was good too.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and very helpful.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find - very helpful front desk
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I was looking to book a room in Hamburg on the 23rd of July so I started with Expedia. I looked at what was available on that date and right before I booked it I went back and double checked the rooms. then hit confirmed. In that time span the date on the room changed and I could not cancel. I chatted with Expedia support but they were unable to contact the Hotel so I called the hotel directly and was told that everything was taken care of. When I got back home I had been charged for the room and date that was supposed to be canceled. The hotel staff refused to contact Expedia to resolve the situation so I am left with paying for a room I never occupied. We did not stay there on the 26th and 27th
Stayed 1 night in Jul 2026